[{"data":1,"prerenderedAt":291},["ShallowReactive",2],{"blog-google-form-expense-tracker":3},{"blogData":4,"relatedArticles":143},{"id":5,"title":6,"author":7,"authorImage":8,"authorProfile":9,"coverImg":10,"coverImgAlt":11,"createdAt":12,"description":13,"featured":14,"jsonld":15,"keywords":132,"metaDescription":133,"metaImage":134,"metaTitle":6,"promoPopup":135,"publishedAt":12,"slug":136,"updatedAt":12,"__hash__":137,"body":138,"coverImgWidth":139,"coverImgHeight":140,"readingStats":141},"blog\u002Fblog\u002Fgoogle-form-expense-tracker.md","How to Make a Google Form Expense Tracker","Harsh Shah","https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002F41fc6df7f8a7952a_harsh-shah.jpg","https:\u002F\u002Flinkedin.com\u002Fin\u002Fharshshahseo","https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002Fa9ec710d5a201ea9_google-form-expense-tracker-cover.png","Cover art for a guide to building an expense tracker with Google Forms","2026-09-06T00:00:00.000Z","Build an expense tracker with Google Forms and Google Sheets: a phone-friendly form with a number-only amount and a category dropdown, the Sheet formulas that total it by category and month, and what Google Forms cannot do.",false,[16],{"@context":17,"@graph":18},"https:\u002F\u002Fschema.org",[19,27,36,49,88,126],{"@type":20,"@id":21,"url":22,"name":23,"logo":24},"Organization","https:\u002F\u002Fformester.com\u002F#organization","https:\u002F\u002Fformester.com\u002F","Formester",{"@type":25,"url":26},"ImageObject","https:\u002F\u002Fformester.com\u002Flogo.png",{"@type":28,"@id":29,"url":30,"name":6,"isPartOf":31,"breadcrumb":32,"inLanguage":34,"description":13,"datePublished":35,"dateModified":35},"WebPage","https:\u002F\u002Fformester.com\u002Fblog\u002Fgoogle-form-expense-tracker\u002F#webpage","https:\u002F\u002Fformester.com\u002Fblog\u002Fgoogle-form-expense-tracker\u002F",{"@id":21},{"@id":33},"https:\u002F\u002Fformester.com\u002Fblog\u002Fgoogle-form-expense-tracker\u002F#breadcrumb","en-US","2026-09-06",{"@type":37,"@id":33,"itemListElement":38},"BreadcrumbList",[39,43,47],{"@type":40,"position":41,"name":42,"item":22},"ListItem",1,"Home",{"@type":40,"position":44,"name":45,"item":46},2,"Blog","https:\u002F\u002Fformester.com\u002Fblog\u002F",{"@type":40,"position":48,"name":6,"item":30},3,{"@type":50,"@id":51,"headline":6,"image":10,"author":52,"publisher":54,"inLanguage":34,"description":13,"datePublished":35,"dateModified":35,"mainEntityOfPage":55,"about":56,"mentions":63,"citation":66},"BlogPosting","https:\u002F\u002Fformester.com\u002Fblog\u002Fgoogle-form-expense-tracker\u002F#article",{"@type":53,"name":7,"url":9,"image":8},"Person",{"@id":21},{"@id":29},[57],{"@type":58,"name":59,"applicationCategory":60,"url":61,"operatingSystem":62},"SoftwareApplication","Google Forms","BusinessApplication","https:\u002F\u002Fdocs.google.com\u002Fforms\u002F","Web",[64],{"@id":65},"https:\u002F\u002Fformester.com\u002F#software",[67,72,76,80,84],{"@type":28,"name":68,"url":69,"publisher":70},"How to set rules for your form","https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F3378864",{"@type":20,"name":71},"Google",{"@type":28,"name":73,"url":74,"publisher":75},"Choose a type of question for your form","https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F7322334",{"@type":20,"name":71},{"@type":28,"name":77,"url":78,"publisher":79},"Save a draft of your Google Forms response","https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F10952360",{"@type":20,"name":71},{"@type":28,"name":81,"url":82,"publisher":83},"View and manage form responses","https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F139706",{"@type":20,"name":71},{"@type":28,"name":85,"url":86,"publisher":87},"Publish and share your form with responders","https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F2839588",{"@type":20,"name":71},{"@type":89,"@id":90,"mainEntity":91},"FAQPage","https:\u002F\u002Fformester.com\u002Fblog\u002Fgoogle-form-expense-tracker\u002F#faq",[92,98,102,106,110,114,118,122],{"@type":93,"name":94,"acceptedAnswer":95},"Question","Can I use Google Forms to track my expenses?",{"@type":96,"text":97},"Answer","Yes. Build a short form that asks for the amount and the category, with a date field, link it to Google Sheets, then log each expense from your phone. The Sheet holds the running list and does the totals. Google Forms itself cannot add anything up, so the Sheet is not optional.",{"@type":93,"name":99,"acceptedAnswer":100},"Does Google have an expense tracker?",{"@type":96,"text":101},"Not as a product. Google Forms and Google Sheets together make one: the form is the way you enter an expense, the Sheet is where it is stored and totaled. Google Sheets also offers budget templates, but they need you to type into the spreadsheet directly.",{"@type":93,"name":103,"acceptedAnswer":104},"How do I make my own expense tracker?",{"@type":96,"text":105},"Create a Google Form with an Amount question set to accept numbers only. Add a Date question and a Category dropdown. Link it to a Google Sheet. On a second tab of that Sheet, add a SUM for the total and SUMIF formulas for each category. Save the form link to your phone's home screen so logging takes a few seconds.",{"@type":93,"name":107,"acceptedAnswer":108},"How do I make Google Forms only accept numbers for the amount?",{"@type":96,"text":109},"Make the Amount question a short answer question. Click the three-dot menu on the question, choose Response validation, pick Number, then Greater than, then enter 0. Add a custom error message such as a reminder to type digits only, without a currency symbol. The form then refuses anything that is not a positive number.",{"@type":93,"name":111,"acceptedAnswer":112},"Can I upload receipts to a Google Form?",{"@type":96,"text":113},"Yes, with a File upload question, but everyone who fills in the form must sign in to a Google account, and the question is not available on forms stored in a shared drive. Google stores the files in a new folder in your Drive. If some of the people logging expenses do not have Google accounts, leave receipts out of the form or use a form builder that accepts uploads without an account.",{"@type":93,"name":115,"acceptedAnswer":116},"How do I total expenses by category in Google Sheets?",{"@type":96,"text":117},"On a new tab, list your categories in column A. In column B use SUMIF: =SUMIF('Form Responses 1'!D:D, A2, 'Form Responses 1'!B:B), where column D holds the Category answers and column B the amounts. Fill it down. Each row shows that category's total, and it updates as new expenses arrive.",{"@type":93,"name":119,"acceptedAnswer":120},"Can two people use the same Google Form expense tracker?",{"@type":96,"text":121},"Yes. Send both people the same responder link. Turn on Collect email addresses if you want to see who logged each expense, or leave it off if that does not matter. Share the linked Sheet with anyone who should see the totals. Do not share the form's editor link, which lets people change the questions.",{"@type":93,"name":123,"acceptedAnswer":124},"Is there a free expense tracker template for Google Sheets?",{"@type":96,"text":125},"Yes. Google Sheets offers budget templates and many sites offer free ones. Most of them rely on you opening the spreadsheet to type each expense. Putting a Google Form in front of the Sheet makes logging fast enough to keep up.",{"@type":58,"@id":65,"url":22,"name":23,"applicationCategory":60,"operatingSystem":62,"offers":127},{"@type":128,"price":129,"priceCurrency":130,"description":131},"Offer","0","USD","Free forever plan, no credit card required","google form expense tracker,google forms expense tracker,expense tracking form,google form expense report,google form for expenses,how to make an expense tracker in google forms,expense tracker google sheets","Build a Google Form expense tracker: a phone-friendly form with a number-only amount and category dropdown, plus the Sheet formulas that total it by month.",[],null,"google-form-expense-tracker","YSeSFKe7iy0drdN7V6cFDckxSwHI67QLiWRh-DT9x8s","\n![Cover art for a guide to building an expense tracker with Google Forms](https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002Fa9ec710d5a201ea9_google-form-expense-tracker-cover.png)\n\n\u003Cp style=\"font-size: inherit;\">A Google Form expense tracker is a short form you open on your phone to log each expense, linked to a Google Sheet that keeps the list and adds it up. It is a simple expense tracking form that covers what most people need. Logging takes a few seconds, so you are more likely to keep doing it. The Sheet does the totals by category and by month. Below you build both, put the form one tap away on your phone and see where Google Forms stops.\u003C\u002Fp>\n\n\u003Cdiv class=\"tldr\">\n\u003Cp>\u003Cstrong>Quick answer\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>You want to log expenses from your phone:\u003C\u002Fstrong> build a form with an Amount, a Date and a Category question, plus a note. Link it to Sheets. Add the form link to your phone's home screen.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>You want totals by category and month:\u003C\u002Fstrong> put a Summary tab in the linked Sheet with a SUM for the total and a SUMIF per category, plus a pivot table by month. They update on their own.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>You want a team expense form with receipts and approvals:\u003C\u002Fstrong> Google Forms can collect receipts only from people signed in to Google and has no approval step. A form builder built for expense reports takes receipts without a sign-in. An automation on top of it adds the approval step, covered in the reimbursement post below.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fdiv>\n\n\u003Ch2 id=\"build\">How to make an expense tracker in Google Forms\u003C\u002Fh2>\n\n\u003Cp>Keep the form to five or six questions. Every extra question makes it less likely you will log a small expense like a coffee.\u003C\u002Fp>\n\u003Col class=\"steps\">\n\u003Cli>\n\u003Ch3>Create the form\u003C\u002Fh3>\n\u003Cp>Go to forms.google.com and start a blank form. Name it something you will recognize on a phone screen, such as Expenses.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Limit the Amount question to numbers\u003C\u002Fh3>\n\u003Cp>Amount needs a number-only rule. Without it, an entry typed as $12.50 is stored as text. SUM skips text, so that expense quietly drops out of every total.\u003C\u002Fp>\n\u003Cp>Add a short answer question called Amount. Click the three-dot menu at the bottom right of the question and choose \u003Cstrong>Response validation\u003C\u002Fstrong>. Pick \u003Cstrong>Number\u003C\u002Fstrong>, then \u003Cstrong>Greater than\u003C\u002Fstrong>, then enter 0. In the custom error text, ask for digits only with no currency symbol. \u003Ca href=\"https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F3378864\" target=\"_blank\" rel=\"noopener\">Google's rules page\u003C\u002Fa> covers the options.\u003C\u002Fp>\n\u003C!-- IMAGE: short answer question \"Amount\", Response validation open, Number > 0, custom error text visible | ALT: The Amount question in Google Forms with Response validation set to Number greater than 0 and a custom error message -->\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Add Date and Category\u003C\u002Fh3>\n\u003Cp>Add a \u003Cstrong>Date\u003C\u002Fstrong> question so you can log yesterday's expense today. Add a \u003Cstrong>Dropdown\u003C\u002Fstrong> question called Category with your own list, such as Food, Transport, Bills, Shopping and Other. A dropdown keeps the spelling identical every time, which is what the category totals depend on. Make all three questions required.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Add a payment method and a note\u003C\u002Fh3>\n\u003Cp>A multiple choice question with Cash and Card as options helps if you reconcile against statements. A short answer question called Note, not required, holds the shop name.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Decide about receipts\u003C\u002Fh3>\n\u003Cp>A \u003Cstrong>File upload\u003C\u002Fstrong> question lets you attach a photo of the receipt. \u003Ca href=\"https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F7322334\" target=\"_blank\" rel=\"noopener\">Google requires\u003C\u002Fa> everyone who fills in the form to sign in to a Google account for it. The question is also not available on forms stored in a shared drive. For a personal tracker on your own account that is fine. For a form a partner or a team uses, leave receipts out unless everyone has a Google account.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Link the form to Google Sheets\u003C\u002Fh3>\n\u003Cp>Open the \u003Cstrong>Responses\u003C\u002Fstrong> tab and click \u003Cstrong>Link to Sheets\u003C\u002Fstrong> in the top right. Choose \u003Cstrong>Create a new spreadsheet\u003C\u002Fstrong>. Every submission now becomes a row, with a timestamp in column A and your questions in the order you added them. Our guide on \u003Ca href=\"\u002Fblog\u002Fhow-to-link-google-sheets-to-google-forms\u002F\">linking Google Sheets to Google Forms\u003C\u002Fa> covers linking to a sheet you already have.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Fol>\n\n\u003Ch2 id=\"sheet\">How to make the Sheet add it up\u003C\u002Fh2>\n\n\u003Cp>Do the math on a second tab, never in the response tab. Google inserts a new row for each submission. Formulas placed in that tab can shift or break. The formulas below assume Amount is your first question (column B), Date the second (column C) and Category the third (column D). Adjust the letters if your order differs.\u003C\u002Fp>\n\u003Cp>If you turn on Collect email addresses (covered below), Google adds an Email Address column at B and every letter moves one to the right: Amount becomes C, Date D and Category E.\u003C\u002Fp>\n\u003Col class=\"steps\">\n\u003Cli>\n\u003Ch3>Add a Summary tab\u003C\u002Fh3>\n\u003Cp>Click the plus at the bottom left of the Sheet to add a tab and name it Summary.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Total everything\u003C\u002Fh3>\n\u003Cp>In any cell, enter the total for all expenses logged so far:\u003C\u002Fp>\n\u003Cp>\u003Ccode>=SUM('Form Responses 1'!B:B)\u003C\u002Fcode>\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Total by category\u003C\u002Fh3>\n\u003Cp>List your categories in column A of the Summary tab, one per row, spelled exactly as they are in the dropdown. In B2, next to the first category, enter:\u003C\u002Fp>\n\u003Cp>\u003Ccode>=SUMIF('Form Responses 1'!D:D, A2, 'Form Responses 1'!B:B)\u003C\u002Fcode>\u003C\u002Fp>\n\u003Cp>Fill the formula down. Each row now shows that category's total and keeps updating.\u003C\u002Fp>\n\u003C!-- IMAGE: Summary tab, category list with SUMIF totals, a pie chart beside it | ALT: A Google Sheets Summary tab with categories in column A, SUMIF totals in column B, and a pie chart of spending by category -->\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>See it by month\u003C\u002Fh3>\n\u003Cp>Select the response tab's columns by clicking the column letters, so new rows are included, then choose \u003Cstrong>Insert\u003C\u002Fstrong>, then \u003Cstrong>Pivot table\u003C\u002Fstrong>. Place it on the Summary tab. Add Date to Rows, right-click a date in the pivot and choose \u003Cstrong>Create pivot date group\u003C\u002Fstrong>, then \u003Cstrong>Month\u003C\u002Fstrong>. Add Amount to Values as SUM. You get one line per month with the spend for that month.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Add a chart if you want one\u003C\u002Fh3>\n\u003Cp>Select the category table, choose \u003Cstrong>Insert\u003C\u002Fstrong>, then \u003Cstrong>Chart\u003C\u002Fstrong>, then pick a pie chart. It redraws as the totals change. The same steps, with more detail on styling, are in our post on \u003Ca href=\"\u002Fblog\u002Fhow-to-make-pie-charts-in-google-forms\u002F\">pie charts from Google Forms responses\u003C\u002Fa>.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>This Summary tab is the expense tracker Google Sheets users build by hand. Here you never type into the spreadsheet, because the form fills the response tab for you.\u003C\u002Fp>\n\n\u003Ch2 id=\"phone\">How to log an expense in a few seconds from your phone\u003C\u002Fh2>\n\n\u003Cp>The tracker only works if logging is quick. Put the form one tap away.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Add the form to your home screen.\u003C\u002Fstrong>\n\u003Col>\n\u003Cli>Click \u003Cstrong>Publish\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>Published\u003C\u002Fstrong>, then \u003Cstrong>Copy responder link\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Open the link on your phone.\u003C\u002Fli>\n\u003Cli>Chrome on Android: open the menu and choose \u003Cstrong>Add to Home screen\u003C\u002Fstrong>. Safari on iPhone: tap \u003Cstrong>Share\u003C\u002Fstrong>, then \u003Cstrong>Add to Home Screen\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\nThe icon opens the form directly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Make a pre-filled link for a recurring expense.\u003C\u002Fstrong>\n\u003Col>\n\u003Cli>In the form editor, open the three-dot \u003Cstrong>More\u003C\u002Fstrong> menu and choose \u003Cstrong>Pre-fill form\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Pick the category and payment method you use most.\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>Get link\u003C\u002Fstrong> and save it as a second home-screen icon.\u003C\u002Fli>\n\u003C\u002Fol>\nYou then type the amount and pick the date. Our \u003Ca href=\"\u002Fblog\u002Fgoogle-form-auto-filler\u002F\">Google Form auto filler\u003C\u002Fa> post explains how pre-filled links work.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Stay signed in to Google on your phone.\u003C\u002Fstrong> Google keeps a half-finished entry as a draft for 30 days when you are signed in, so an interrupted log is not lost. Our post on \u003Ca href=\"\u002Fblog\u002Fdoes-google-form-save-progress\u002F\">whether Google Forms saves progress\u003C\u002Fa> covers the conditions.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C!-- IMAGE: phone screenshot of the form open, or the home screen showing the Expenses icon | ALT: The expense form open on a phone, with a home-screen icon for it visible -->\n\n\u003Ch2 id=\"share\">How to share the tracker with a partner or a team\u003C\u002Fh2>\n\n\u003Cp>One form can take entries from many people. Send them the same responder link, not the editor link, which would let them change the questions. Open \u003Cstrong>Settings\u003C\u002Fstrong> and expand \u003Cstrong>Responses\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Collect email addresses\u003C\u002Fstrong> records who logged each expense. Turning it on adds an Email Address column to the Sheet, so check your Summary formulas afterwards. Leave it off for a household tracker where that does not matter.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Allow response editing\u003C\u002Fstrong> lets people fix their own typo later through the link on their confirmation page.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Share the linked Sheet with anyone who should see the totals. For a personal or household tracker, the linked Sheet is the shared view and the form is only the entry point. For a Google Form expense report at work, where each claim needs a manager's approval and a reimbursement record, see our post on \u003Ca href=\"\u002Fblog\u002Fautomate-expense-reimbursement-with-forms\u002F\">automating expense reimbursement with forms\u003C\u002Fa>.\u003C\u002Fp>\n\n\u003Ch2 id=\"limits\">What Google Forms cannot do as an expense tracker\u003C\u002Fh2>\n\n\u003Cul>\n\u003Cli>\u003Cstrong>Show a running total.\u003C\u002Fstrong> The form knows nothing about earlier entries. Totals live only in the Sheet.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Take receipts from people without a Google account.\u003C\u002Fstrong> The File upload question forces a sign-in.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Route an expense for approval.\u003C\u002Fstrong> There is no approval step, so an expense report Google Form cannot hold a claim for a manager. Every submission is final as soon as it is sent.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Format currency.\u003C\u002Fstrong> Amount is a plain number until you format the column in the Sheet.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Let someone correct an entry\u003C\u002Fstrong> unless you turned on response editing before they submitted.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Warn you about a budget.\u003C\u002Fstrong> No alerts, no limits per category, so a Google Forms budget tracker still needs a conditional format in the Sheet to flag overspend.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch2 id=\"formester\">Where Formester fits\u003C\u002Fh2>\n\n\u003Cp>For a personal tracker, the Google Forms and Sheets setup above is enough. The gaps show up when a team uses a Google Form for expenses. Formester's \u003Ca href=\"\u002Ftemplates\u002Fexpense-report-submission-form-2115\u002F\">expense report form template\u003C\u002Fa> comes with expense categories and a \u003Ca href=\"\u002Ffeatures\u002Ffile-upload-forms\u002F\">receipt upload\u003C\u002Fa> that needs no Google account from the person submitting. On the Personal plan and up, conditional logic can show only the fields for each expense type.\u003C\u002Fp>\n\u003Cp>On the Business plan, each submission can be \u003Ca href=\"\u002Ffeatures\u002Fexport-form-submission-pdf\u002F\">exported as a PDF\u003C\u002Fa> or attached to the confirmation email, which gives finance a record per claim. For approvals and reimbursement, the automation post linked above walks through the full workflow.\u003C\u002Fp>\n\n\u003Cdiv style=\"background:linear-gradient(135deg,#7f56d9 0%,#6941c6 100%);padding:32px 28px;margin:36px 0;border-radius:12px;color:#ffffff;font-family:inherit;text-align:center;\">\n\u003Cp style=\"margin:0 0 12px 0;font-size:18px;font-weight:700;color:#ffffff;font-family:inherit;\">An expense form built for a team\u003C\u002Fp>\n\u003Cp style=\"margin:0 0 20px 0;font-size:14px;line-height:1.55;color:#f4ebff;font-family:inherit;\">Receipt uploads with no Google account and a ready-made expense report template. Free plan with unlimited forms and responses.\u003C\u002Fp>\n\u003Ca href=\"https:\u002F\u002Fapp.formester.com\u002Fusers\u002Fsign_up\" style=\"display:inline-block;padding:12px 24px;background:#ffffff;color:#6941c6;text-decoration:none;font-weight:700;border-radius:9999px;font-family:inherit;\">Try Formester free\u003C\u002Fa>\n\u003Cp style=\"margin:12px 0 0 0;font-size:13px;color:#e9d7fe;font-family:inherit;\">Free forever · No credit card · 56,000+ teams\u003C\u002Fp>\n\u003C\u002Fdiv>\n\n\u003Ch2>Related reading\u003C\u002Fh2>\n\n\u003Cul>\n\u003Cli>\u003Ca href=\"\u002Fblog\u002Fhow-to-link-google-sheets-to-google-forms\u002F\">Link Google Sheets to Google Forms\u003C\u002Fa>, including linking to a sheet you already use.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fblog\u002Fgoogle-form-auto-filler\u002F\">Google Form auto filler\u003C\u002Fa>, for the pre-filled links behind the one-tap shortcut.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fblog\u002Fhow-to-make-pie-charts-in-google-forms\u002F\">Make a pie chart in Google Forms\u003C\u002Fa>, for the spending chart.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fblog\u002Fautomate-expense-reimbursement-with-forms\u002F\">Automate expense reimbursement with forms\u003C\u002Fa>, for the team version with approvals.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Csection class=\"faq\">\n\u003Ch2>Google Forms expense tracker FAQ\u003C\u002Fh2>\n\u003Cdetails>\u003Csummary>Can I use Google Forms to track my expenses?\u003C\u002Fsummary>\u003Cdiv>Yes. Build a short form that asks for the amount and the category, with a date field, link it to Google Sheets, then log each expense from your phone. The Sheet holds the running list and does the totals. Google Forms itself cannot add anything up, so the Sheet is not optional.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>Does Google have an expense tracker?\u003C\u002Fsummary>\u003Cdiv>Not as a product. Google Forms and Google Sheets together make one: the form is the way you enter an expense, the Sheet is where it is stored and totaled. Google Sheets also offers budget templates, but they need you to type into the spreadsheet directly.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>How do I make my own expense tracker?\u003C\u002Fsummary>\u003Cdiv>Create a Google Form with an Amount question set to accept numbers only. Add a Date question and a Category dropdown. Link it to a Google Sheet. On a second tab of that Sheet, add a SUM for the total and SUMIF formulas for each category. Save the form link to your phone's home screen so logging takes a few seconds.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>How do I make Google Forms only accept numbers for the amount?\u003C\u002Fsummary>\u003Cdiv>Make the Amount question a short answer question. Click the three-dot menu on the question, choose Response validation, pick Number, then Greater than, then enter 0. Add a custom error message such as a reminder to type digits only, without a currency symbol. The form then refuses anything that is not a positive number.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>Can I upload receipts to a Google Form?\u003C\u002Fsummary>\u003Cdiv>Yes, with a File upload question, but everyone who fills in the form must sign in to a Google account, and the question is not available on forms stored in a shared drive. Google stores the files in a new folder in your Drive. If some of the people logging expenses do not have Google accounts, leave receipts out of the form or use a form builder that accepts uploads without an account.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>How do I total expenses by category in Google Sheets?\u003C\u002Fsummary>\u003Cdiv>On a new tab, list your categories in column A. In column B use SUMIF: =SUMIF('Form Responses 1'!D:D, A2, 'Form Responses 1'!B:B), where column D holds the Category answers and column B the amounts. Fill it down. Each row shows that category's total, and it updates as new expenses arrive.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>Can two people use the same Google Form expense tracker?\u003C\u002Fsummary>\u003Cdiv>Yes. Send both people the same responder link. Turn on Collect email addresses if you want to see who logged each expense, or leave it off if that does not matter. Share the linked Sheet with anyone who should see the totals. Do not share the form's editor link, which lets people change the questions.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>Is there a free expense tracker template for Google Sheets?\u003C\u002Fsummary>\u003Cdiv>Yes. Google Sheets offers budget templates and many sites offer free ones. Most of them rely on you opening the spreadsheet to type each expense. Putting a Google Form in front of the Sheet makes logging fast enough to keep up.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003C\u002Fsection>\n",1200,630,{"text":142},"11 min read",[144,166,184,203],{"title":145,"author":146,"authorImage":135,"authorProfile":147,"coverImg":148,"coverImgAlt":149,"createdAt":150,"description":151,"featured":14,"jsonld":152,"keywords":153,"metaDescription":154,"metaImage":155,"metaTitle":156,"promoPopup":135,"publishedAt":157,"slug":158,"updatedAt":159,"__hash__":160,"body":161,"id":162,"coverImgWidth":163,"coverImgHeight":140,"readingStats":164},"How to Install Google Tag Manager in Formester Forms and Track Submissions","Harish Kumar","https:\u002F\u002Fwww.linkedin.com\u002Fin\u002Fharish-kumar2424\u002F","https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002F52_1e8722f48e.png","a blog post cover about how to connect google tag manager to formester","2025-07-18T02:04:34.728Z","Find out how to install Google Tag Manager in your Formester forms to track submissions, run ads, and connect with tools like Google Analytics. No coding needed.",[],"google tag manager,\nonline forms,\nform conversion tracking,\nform submission tracking,\n","Learn how to install Google Tag Manager in your Formester forms to track submissions, run ads, and connect with tools like Google Analytics. No coding needed.",[],"How to Install Google Tag Manager in Formester Forms","2025-07-18T02:04:37.341Z","how-to-install-google-tag-manager-in-formester-forms","2025-08-21T22:39:09.784Z","t1qjx3LNRM40yWTZ5j7jkZGc1OQqe4Z4j01YV3L0COU","\u003Ciframe width=\"100%\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FFNhjSZp13v8?si=NT0MNypVxfYfNzSj\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen>\u003C\u002Fiframe>\n\nIf you want to track form submissions, run ads for people who visited your form, or send data to tools like Google Analytics, installing Google Tag Manager is a smart move.\n\nIn this guide, you will learn how to add **[Google Tag Manager](https:\u002F\u002Ftagmanager.google.com\u002F)** (GTM) to your **[Formester forms](\u002F)** and use it to track user actions like form submissions or page views.\n\nNo coding needed. Just follow these simple steps.\n\n## What is Google Tag Manager and Why You Need It\nGoogle Tag Manager is a free tool that lets you add tracking codes to your website or form without editing any code. These tracking codes are called tags, and you can use them to:\n\n- Track form submissions\n\n- Send events to Google Analytics\n\n- Fire Facebook Pixel for retargeting\n\n- Record user actions with tools like Hotjar\n\nInstead of adding each tag manually, you just install one GTM code and manage everything from one place.\n\n### Step 1: Get Your GTM Code\n![a screenshot of google tag manager](https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002Fa_screenshot_of_google_tag_manager_1abdffe2b2.png)\n\nFirst, log in to your Google Tag Manager account.\n\nIf you do not have a container yet, create one. A container is like a folder where you keep all your tags for a website or app.\nOnce your container is ready:\n\n- Go to the Admin tab\n\n- Click on Install Google Tag Manager\n\n- You will see two code snippets: one for the head and one for the body\n\n- Copy the **head script**, this is the one we will use in Formester\n\n\n### Step 2: Add the GTM Script to Your Formester Form\n![a screenshot of adding gtag in formester](https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002Fa_screenshot_of_adding_gtag_in_formester_b197b1616f.png)\n\nNow open your **[Formester dashboard](https:\u002F\u002Fapp.formester.com\u002Fusers\u002Fsign_in)** and select the form you want to connect to GTM. For example, a **[lead capture form](\u002Ftemplates\u002Fcategories\u002Flead-generation\u002F)**.\n\n- Click on Edit Form\n\n- In the **builder**, go to the Advanced tab\n\n- Scroll down to find the Scripts section\n\n- Click Add Script\n\n- Give your script a name (like GTM Main Tag)\n\n- Paste the GTM head script you copied earlier\n\n- Choose where the script should run:\n\n- If you select Page 1, the tag will load when the form opens\n\n- If you select Thank You Page, the tag will only fire after someone submits the form\n\n- For tracking submissions, set it to fire on the Thank You Page.\n\nClick Create and you are done. Your form is now connected to GTM.\n\n### Step 3: Test If GTM Is Working\n![a screenshot of google tag manager](https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002Fa_screenshot_of_google_tag_manager_f1074d3bb1.png)\n\nBefore using it, make sure the GTM code is working.\n\n- Go back to Google Tag Manager\n\n- In the Workspace, click on Preview\n\n- Paste your form URL and click Connect\n\nThis opens the Google Tag Assistant. It lets you see which tags are active on your form.\n\nOnce the page loads, scroll or interact with your form. You will see the tag firing in the summary panel. You can also check variables like page path and source.\n\nIf you see your tag firing, it means GTM is set up correctly.\n\n### Step 4: Submit and Publish\n![a screenshot of google tag manager](https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002Fa_screenshot_of_google_tag_manager_d6ea064048.png)\nAfter confirming that the tag is working:\n\n- Close the Tag Assistant\n\n- Go back to your GTM workspace\n\n- Click Submit\n\n- Add a version name and click Publish\n\n- Now your GTM container is live and fully connected to your Formester form.\n\n### What You Can Do After Setting Up GTM\nOnce your form is connected to Google Tag Manager, you can:\n\n- Track form submissions in GA4 to measure conversions\n\n- Run retargeting ads for people who viewed the form but did not submit\n\n- Use Hotjar or other tools to see user behavior and scroll depth\n\n- Fire custom events based on page views or button clicks\n\nYou can also add more scripts inside Formester by repeating the same steps. Just paste your new code and choose the page where it should trigger.\n\n### Final Thoughts\nConnecting Google Tag Manager to your **[Formester forms](https:\u002F\u002Fapp.formester.com\u002Fusers\u002Fsign_up)** opens the door to powerful tracking and better marketing results.\n**You can:**\n\n- See how users behave on your form\n\n- Measure which campaigns drive results\n\n- Run smarter ad campaigns using custom events\n\nYou do not need a developer or a complex setup. Just add the script once and manage everything inside Google Tag Manager.\n\n","blog\u002Fblog\u002Fhow-to-install-google-tag-manager-in-formester-forms.md",1214,{"text":165},"4 min read",{"title":167,"author":146,"authorImage":135,"authorProfile":147,"coverImg":168,"coverImgAlt":169,"createdAt":170,"description":171,"featured":14,"jsonld":172,"keywords":173,"metaDescription":174,"metaImage":175,"metaTitle":176,"promoPopup":135,"publishedAt":177,"slug":178,"updatedAt":179,"__hash__":180,"body":181,"id":182,"coverImgWidth":163,"coverImgHeight":140,"readingStats":183},"How to Embed Online Forms in Wix","https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002FHow_to_Make_User_Research_Survey_29_7812675a14.png","a blog post cover about how to embed online form in wix website","2025-10-01T04:28:02.453Z","Learn how to embed your forms in Wix websites with Formester. Step-by-step guide to creating, customizing, and publishing forms that convert.",[],"embed forms in wix website,\nhow to embed online forms,\nwix forms,","Learn how to embed online forms in Wix websites with Formester. Step-by-step guide to creating, customizing, and publishing forms that convert.",[],"How to Embed Online Forms in Wix Websites","2025-10-01T04:32:40.646Z","how-to-embed-online-forms-in-wix-website","2025-12-01T12:17:40.510Z","hdcYMsB8H2Ow-fpa-jAj3-Y0RDbhprs62uUzveWlx_I","\n\u003Ciframe width=\"100%\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F10NNeUZ9Lnc?si=fan9s3IxIdM1hue1\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen>\u003C\u002Fiframe>\n\nIf you use **Wix to build your website**, you can **[add online forms](\u002Fplugins\u002Fwix-forms\u002F)**. This is a good way to get leads. It also helps you **gather feedback **and manage event sign-ups.\n\nMany people find it hard to choose a form builder. They want one that helps them design attractive forms. The forms should match their brand and convert visitors into customers.\n\nThis article will help you learn how to create and manage online forms. You will also see how to customize their design and layout. Finally, you will find out how to add them to your Wix web page easily. \n\nBy the end, you will be able to publish a fully embedded form that blends seamlessly into your site and supports your business goals.\n\n## Why Add Online Forms to Your Wix Website?\n**[Online forms](\u002Ftemplates\u002F)** are more than just a way to collect information. When done right, they can:\n\n- Capture qualified leads directly from your website\n\n- Track prospects and manage follow-ups after someone submits a form\n\n- Streamline registrations, surveys, and feedback collection\n\n- Make your site more interactive and professional\n\n- Save time with automation and integrations\n\nInstead of using limited or premade forms with few options, you can rely on Formester. With it, you can make custom forms. You can add rules that change based on answers. You can publish your form as a standalone or embed it on your Wix site.\n\n### Step 1: Create a Landing Page in Wix\nBefore you add your form, you’ll need a dedicated page where the form will live. In Wix:\n\n- Log in to your site dashboard.\n\n- Create a new page (or edit an existing landing page).\n\n- Decide which section of the page will host your form.\n\nPut your form in a good spot to get the most attention. You can place it at the top of the page or after an important service description.\n\n### Step 2: Build a Form in Formester\nNext, create your form. With Formester, you can generate forms instantly **[using AI](\u002Fai-form-generator\u002F)**. For example, type **“create a contact us form,”** and your form is ready in seconds.\n\n**From there, you can:**\n\n- Add essential form fields like name, email, and phone number\n\n- Include advanced features such as add conditional rules or response limits\n\n- Set up email alerts when someone submits a form\n\nThis approach saves time while giving you the flexibility to create and manage forms that suit your exact needs.\n\n### Step 3: Customize the Design and Layout\nA consistent design and layout makes your form feel like part of your website. To do this:\n\n- In the Wix editor, double-click on text elements to note the font style and size.\n\n- Apply the same style in your Formester form under the design tab.\n\n- Copy your button color from Wix and update the button styling in Formester.\n\nWhen you use form pages or embed a form, matching your site’s style builds trust and improves user experience.\n\n### Step 4: Embed the Form in Wix\nWhen your form is ready, it’s time to add it to your site. You can use either the embed code or the Formester Wix app.\n\n**Here’s how with the app:**\n\n- Publish your form in Formester.\n\n- Go to the Import tab and select Wix.\n\n- Install the app, which opens your Wix content management system.\n\n- From the editor, click the plus (+) icon, select App Widgets, and choose Formester.\n\n- Paste your form code or URL into the widget.\n\nYou can now resize and move the form anywhere on your web page. If you prefer, you can even keep it as a standalone form and link to it directly.\n\n### Step 5: Publish and Test\nFinally, click Publish in Wix to make your changes live. Then submit a test entry to make sure your form submission appears correctly in the Formester dashboard. You’ll be able to view and manage every entry, export results, or trigger automated workflows.\n\n### Final Thoughts\nEmbedding online forms in Wix is easy once you know the steps. With **[Formester](\u002F)**, you get more than just basic forms, you get customizable, branded, and high-converting solutions. If you want to collect information, run surveys, or capture leads, an embedded form on your Wix site can help. It will engage visitors and grow your business.\n\nReady to get started? Build a form with AI in seconds, create and manage responses with ease, and transform your Wix site into a powerful lead-generation tool.\n","blog\u002Fblog\u002Fhow-to-embed-online-forms-in-wix-website.md",{"text":165},{"title":185,"author":146,"authorImage":135,"authorProfile":147,"coverImg":186,"coverImgAlt":187,"createdAt":188,"description":189,"featured":14,"jsonld":190,"keywords":191,"metaDescription":192,"metaImage":193,"metaTitle":194,"promoPopup":135,"publishedAt":195,"slug":196,"updatedAt":197,"__hash__":198,"body":199,"id":200,"coverImgWidth":163,"coverImgHeight":140,"readingStats":201},"50+ Car Survey Questions: For Buyers, Dealerships, Service Teams, and EV Owners","https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002Fan_illustration_of_car_survey_8e16e1b4ee.png","an illustration of car survey","2025-01-02T18:33:04.215Z","50+ car survey questions across five real use cases (buying intent, dealership CSAT, service satisfaction, reliability, EV ownership), plus a playable Formester template and an AI generator. Free.",[],"typical car survey questions,\ncar survey,\ncar survey questions,","50+ car survey questions across five real use cases (buying intent, dealership CSAT, service satisfaction, reliability, EV ownership), plus a playable Formester template and an AI generator. Free.\n",[],"50+ Car Survey Questions for Buyers, Dealerships, and Service (Free Template)","2026-06-04T05:08:19.115Z","typical-car-survey-questions-and-answers","2026-06-04T05:08:19.120Z","Wh24ypIWDVHzq1UiSGMd_Z5LuF9l2ypRlyHVg2ttq08","![an illustration of car survey](https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002Fan_illustration_of_car_survey_8e16e1b4ee.png)\n\n\"Car survey\" covers five very different jobs: figuring out what someone will buy next, scoring how a dealership handled the sale, scoring how the service bay handled the oil change, tracking how the vehicle holds up at 60,000 miles, and tracking how EV owners actually live with their cars. Each one needs a different question set. The \"what do you drive, are you happy with it\" form most teams send catches almost none of this.\n\nThis page ships 50+ questions across all five use cases, with answer scales already written in, plus a playable [Formester car survey template](\u002Ftemplates\u002Fcar-ownership-and-preferences-survey-18446\u002F) you can edit and send in 90 seconds, and an [AI survey generator](\u002Fai-survey-generator\u002F) for the surveys that don't fit any standard template. [40% of customers walk away from a company after a single bad service experience](https:\u002F\u002Fsurveysparrow.com\u002Fblog\u002Fcustomer-satisfaction-stats\u002F#section1), so the cost of asking the wrong questions, or asking nothing, is concrete.\n\n## What is a Car Survey?\nA car survey is a **[questionnaire](\u002Ftemplates\u002Fcategories\u002Fsurvey-forms\u002F)** that gathers customer feedback about a vehicle, the buying or service experience, and brand loyalty. Ask about fuel efficiency, financing, reliability, or dealership service, then use the answers to fix what frustrates buyers and keep the ones you have.\n\n## What a car survey actually measures (and when to use which type)\n\nA car survey is any questionnaire aimed at one of five jobs in the automotive funnel:\n\n- **Market research \u002F buying intent.** What people in the market are looking at, what they'll pay, what would make them switch brands. Sent before the purchase.\n\n- **Dealership CSAT (sales).** How the sales floor handled the deal: greeting, test drive, F&I paperwork, delivery. Sent within 7 days of pickup.\n- **Service satisfaction.** How the service bay handled a maintenance visit or repair: wait time, technician communication, price transparency, work quality. Sent within 48 hours of service.\n- **Vehicle reliability \u002F ownership.** How the car is performing over months and years: defects, recall handling, dealer support during ownership. Sent at 6 \u002F 12 \u002F 24 month intervals.\n- **EV \u002F hybrid owner experience.** Battery life, charging access, software updates, range anxiety, comparison to the ICE vehicle they replaced. Sent at 30 \u002F 90 \u002F 365 days.\n\nEach type below ships with a question bank and an answer scale. Pick the survey type that matches what you're trying to learn, copy the questions, paste them into the [Formester template](\u002Ftemplates\u002Fcar-ownership-and-preferences-survey-18446\u002F), and send.\n\n\u003Cstyle>\n\u002F* host-link-override *\u002F\n.fmstr-cmp-csq-qbg a { text-decoration: none !important; }\n.fmstr-cmp-csq-qbg {\n--c-bg-card: #ffffff;\n--c-bg-buy: linear-gradient(135deg, #ede9fe, #ddd6fe);\n--c-bg-csat: linear-gradient(135deg, #dbeafe, #bfdbfe);\n--c-bg-service: linear-gradient(135deg, #fef3c7, #fde68a);\n--c-bg-rel: linear-gradient(135deg, #dcfce7, #bbf7d0);\n--c-bg-ev: linear-gradient(135deg, #cffafe, #a5f3fc);\n--c-fg-1: #101828;\n--c-fg-2: #475467;\n--c-fg-3: #697586;\n--c-violet-600: #6941c6;\n--c-tint: #f7f3ff;\n--c-edge: #e4d7ff;\n--c-border: #eaecf0;\n--c-shadow: 0 1px 3px rgba(16,24,40,.05), 0 1px 2px rgba(16,24,40,.03);\n\nbackground: transparent;\npadding: 56px 24px;\nfont-family: inherit;\ncolor: var(--c-fg-1);\n}\n.fmstr-cmp-csq-qbg *, .fmstr-cmp-csq-qbg *::before, .fmstr-cmp-csq-qbg *::after { box-sizing: border-box; }\n.fmstr-cmp-csq-qbg__container { max-width: 1180px; margin: 0 auto; display: flex; flex-direction: column; gap: 24px; }\n.fmstr-cmp-csq-qbg__head { max-width: 820px; margin: 0 0 4px; }\n.fmstr-cmp-csq-qbg__eyebrow {\ndisplay: inline-block; padding: 5px 12px; border-radius: 9999px;\nbackground: var(--c-tint); color: var(--c-violet-600) !important;\nfont-size: 12px; font-weight: 600; letter-spacing: .04em;\ntext-transform: uppercase; border: 1px solid var(--c-edge); margin: 0 0 14px;\n}\n.fmstr-cmp-csq-qbg__h2 { font-size: clamp(26px, 3vw, 36px); font-weight: 700; line-height: 1.15; letter-spacing: -.02em; margin: 0; color: var(--c-fg-1) !important; }\n.fmstr-cmp-csq-qbg__intro { color: var(--c-fg-3) !important; font-size: 17px; line-height: 1.6; margin: 14px 0 0; }\n\n.fmstr-cmp-csq-qbg__block {\nbackground: var(--c-bg-card) !important; border: 1px solid var(--c-border);\nborder-radius: 28px; padding: 36px; box-shadow: var(--c-shadow);\n}\n.fmstr-cmp-csq-qbg__bhead { display: flex; align-items: flex-start; gap: 18px; flex-wrap: wrap; }\n.fmstr-cmp-csq-qbg__thumb {\nwidth: 86px; height: 86px; border-radius: 16px;\ndisplay: grid; place-items: center; flex-shrink: 0;\n}\n.fmstr-cmp-csq-qbg__thumb svg { width: 40px; height: 40px; display: block; }\n.fmstr-cmp-csq-qbg__thumb--buy { background: var(--c-bg-buy) !important; color: #6941c6; }\n.fmstr-cmp-csq-qbg__thumb--csat { background: var(--c-bg-csat) !important; color: #1d4ed8; }\n.fmstr-cmp-csq-qbg__thumb--service { background: var(--c-bg-service) !important; color: #92400e; }\n.fmstr-cmp-csq-qbg__thumb--rel { background: var(--c-bg-rel) !important; color: #166534; }\n.fmstr-cmp-csq-qbg__thumb--ev { background: var(--c-bg-ev) !important; color: #0e7490; }\n.fmstr-cmp-csq-qbg__meta { flex: 1; min-width: 240px; }\n.fmstr-cmp-csq-qbg__meta h3 { font-size: 23px; font-weight: 700; letter-spacing: -.02em; margin: 0; color: var(--c-fg-1) !important; }\n.fmstr-cmp-csq-qbg__meta p { font-size: 15.5px; line-height: 1.6; color: var(--c-fg-2) !important; margin: 10px 0 0; }\n.fmstr-cmp-csq-qbg__chiprow { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 12px; }\n.fmstr-cmp-csq-qbg__chip {\ndisplay: inline-block; padding: 4px 10px; border-radius: 9999px;\nbackground: var(--c-tint) !important; color: var(--c-violet-600) !important;\nfont-size: 12.5px; font-weight: 600; letter-spacing: .02em;\nborder: 1px solid var(--c-edge);\n}\n.fmstr-cmp-csq-qbg__lead { margin: 20px 0 0; font-weight: 600; color: var(--c-fg-1) !important; font-size: 15px; }\n.fmstr-cmp-csq-qbg__list { margin: 12px 0 0; padding-left: 22px; }\n.fmstr-cmp-csq-qbg__list li { padding: 9px 0; font-size: 15.5px; color: var(--c-fg-1) !important; line-height: 1.55; }\n.fmstr-cmp-csq-qbg__list li strong { color: var(--c-fg-1) !important; font-weight: 600; }\n.fmstr-cmp-csq-qbg__list li em { color: var(--c-fg-3) !important; display: inline-block; margin-left: 4px; font-style: italic; font-size: 14.5px; }\n.fmstr-cmp-csq-qbg__cta-line {\nmargin-top: 22px; padding-top: 22px; border-top: 1px dashed var(--c-border);\nfont-size: 14.5px; color: var(--c-fg-3) !important; line-height: 1.6;\n}\n.fmstr-cmp-csq-qbg__cta-line a { color: var(--c-violet-600) !important; text-decoration: none !important; font-weight: 500; }\n.fmstr-cmp-csq-qbg__cta-line a:hover { text-decoration: underline !important; }\n\n@media (max-width: 760px) {\n.fmstr-cmp-csq-qbg { padding: 40px 16px; }\n.fmstr-cmp-csq-qbg__container { gap: 16px; }\n.fmstr-cmp-csq-qbg__block { padding: 22px 20px; border-radius: 20px; }\n.fmstr-cmp-csq-qbg__bhead { gap: 14px; }\n.fmstr-cmp-csq-qbg__thumb { width: 60px; height: 60px; border-radius: 12px; }\n.fmstr-cmp-csq-qbg__thumb svg { width: 30px; height: 30px; }\n.fmstr-cmp-csq-qbg__meta { min-width: 0; }\n.fmstr-cmp-csq-qbg__meta h3 { font-size: 19px; line-height: 1.25; }\n.fmstr-cmp-csq-qbg__meta p { font-size: 14.5px; }\n.fmstr-cmp-csq-qbg__list { padding-left: 20px; }\n.fmstr-cmp-csq-qbg__list li { font-size: 14.5px; padding: 7px 0; }\n.fmstr-cmp-csq-qbg__list li em { font-size: 13.5px; }\n.fmstr-cmp-csq-qbg__cta-line { font-size: 14px; }\n}\n\u003C\u002Fstyle>\n\n\u003Csection class=\"fmstr-cmp-csq-qbg\" aria-labelledby=\"fmstr-cmp-csq-qbg-h2\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__container\">\n\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__head\">\n\u003Cspan class=\"fmstr-cmp-csq-qbg__eyebrow\">50+ questions, five jobs\u003C\u002Fspan>\n\u003Ch2 class=\"fmstr-cmp-csq-qbg__h2\" id=\"fmstr-cmp-csq-qbg-h2\">Car survey questions, grouped by survey type\u003C\u002Fh2>\n\u003Cp class=\"fmstr-cmp-csq-qbg__intro\">Bolded question, italic answer scale. Copy any block into the \u003Ca href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fcar-ownership-and-preferences-survey-18446\u002F\" style=\"color: var(--c-violet-600) !important; text-decoration: none !important; font-weight: 500;\">Formester template\u003C\u002Fa> and you have a working survey in 90 seconds.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\n\u003Carticle class=\"fmstr-cmp-csq-qbg__block\" id=\"buying\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__bhead\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__thumb fmstr-cmp-csq-qbg__thumb--buy\" aria-hidden=\"true\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Cpath d=\"M19 17h2c.6 0 1-.4 1-1v-3c0-.9-.7-1.7-1.5-1.9C18.7 10.6 16 10 16 10s-1.3-1.4-2.2-2.3c-.5-.4-1.1-.7-1.8-.7H5c-.6 0-1.1.4-1.4.9l-1.4 2.9A3.7 3.7 0 0 0 2 12v4c0 .6.4 1 1 1h2\"\u002F>\u003Ccircle cx=\"7\" cy=\"17\" r=\"2\"\u002F>\u003Cpath d=\"M9 17h6\"\u002F>\u003Ccircle cx=\"17\" cy=\"17\" r=\"2\"\u002F>\u003C\u002Fsvg>\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__meta\">\n\u003Ch3>Type 1: Car buying and market research\u003C\u002Fh3>\n\u003Cp>For OEMs, lead-gen sites, and dealership marketing teams trying to figure out what the next purchase will look like. Send before the customer signs anything.\u003C\u002Fp>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__chiprow\">\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">Pre-purchase\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">12 questions\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">Multiple choice + NPS\u003C\u002Fspan>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cp class=\"fmstr-cmp-csq-qbg__lead\">Twelve questions to drop into a buying-intent survey:\u003C\u002Fp>\n\u003Col class=\"fmstr-cmp-csq-qbg__list\">\n\u003Cli>\u003Cstrong>Are you planning to buy or lease a vehicle in the next 12 months?\u003C\u002Fstrong> \u003Cem>Yes within 3 months \u002F Yes within 6 months \u002F Yes within 12 months \u002F No.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>New or used?\u003C\u002Fstrong> \u003Cem>New \u002F Certified pre-owned \u002F Used, private seller \u002F Used, dealership.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>What is your budget range?\u003C\u002Fstrong> \u003Cem>Under $20K \u002F $20K to $30K \u002F $30K to $45K \u002F $45K to $65K \u002F Over $65K.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Which body style are you considering? (select all)\u003C\u002Fstrong> \u003Cem>Sedan \u002F SUV or crossover \u002F Truck \u002F Hatchback \u002F Coupe \u002F Minivan \u002F Electric or hybrid.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Rank these in order of importance.\u003C\u002Fstrong> \u003Cem>Fuel economy or range, safety ratings, tech and infotainment, brand reputation, resale value, monthly payment, cargo space.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Which fuel type are you most likely to choose?\u003C\u002Fstrong> \u003Cem>Gasoline \u002F Diesel \u002F Hybrid \u002F Plug-in hybrid \u002F Full EV \u002F Undecided.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How will you finance the purchase?\u003C\u002Fstrong> \u003Cem>Cash \u002F Dealer loan \u002F Bank or credit-union loan \u002F Lease \u002F Manufacturer financing.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How long do you typically keep a vehicle?\u003C\u002Fstrong> \u003Cem>Under 3 years \u002F 3 to 5 \u002F 6 to 10 \u002F 10+.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Which brand are you considering first?\u003C\u002Fstrong> \u003Cem>Toyota \u002F Honda \u002F Ford \u002F Chevrolet \u002F Tesla \u002F Hyundai \u002F Kia \u002F BMW \u002F Other (specify).\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Where do you primarily research vehicles? (select all)\u003C\u002Fstrong> \u003Cem>Manufacturer sites \u002F Edmunds, KBB, CarGurus \u002F YouTube reviews \u002F Reddit or forums \u002F Dealership in-person \u002F Friends and family.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>What would make you walk away from a dealership during the buying process?\u003C\u002Fstrong> \u003Cem>High-pressure tactics \u002F Hidden fees on OTD price \u002F Inventory mismatch \u002F Long F&amp;I wait \u002F Other (open text).\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>On a 0 to 10 scale, how likely are you to recommend the brand you currently drive?\u003C\u002Fstrong> \u003Cem>NPS for the current brand.\u003C\u002Fem>\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__cta-line\">Best paired with the \u003Ca href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fmarket-research-survey-701\u002F\">Market Research Survey template\u003C\u002Fa> for the wider intent panel.\u003C\u002Fdiv>\n\u003C\u002Farticle>\n\n\u003Carticle class=\"fmstr-cmp-csq-qbg__block\" id=\"dealership-csat\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__bhead\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__thumb fmstr-cmp-csq-qbg__thumb--csat\" aria-hidden=\"true\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Cpath d=\"m2 7 4.41-4.41A2 2 0 0 1 7.83 2h8.34a2 2 0 0 1 1.42.59L22 7\"\u002F>\u003Cpath d=\"M4 12v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-8\"\u002F>\u003Cpath d=\"M15 22v-4a2 2 0 0 0-2-2h-2a2 2 0 0 0-2 2v4\"\u002F>\u003Cpath d=\"M2 7h20\"\u002F>\u003C\u002Fsvg>\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__meta\">\n\u003Ch3>Type 2: Dealership CSAT, sales experience\u003C\u002Fh3>\n\u003Cp>Send within 7 days of vehicle pickup. Response rates drop roughly 50% past day 10, per \u003Ca href=\"https:\u002F\u002Fwww.widewail.com\u002Fblog\u002Fessential-questions-for-automotive-customer-surveys\" style=\"color: var(--c-violet-600) !important; text-decoration: none !important; font-weight: 500;\">Widewail&rsquo;s 2024 automotive review benchmarks\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__chiprow\">\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">Post-sale, day 1 to 7\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">10 questions\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">1 to 5 + NPS\u003C\u002Fspan>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cp class=\"fmstr-cmp-csq-qbg__lead\">Ten questions for the post-sale dealership survey:\u003C\u002Fp>\n\u003Col class=\"fmstr-cmp-csq-qbg__list\">\n\u003Cli>\u003Cstrong>How did you first contact us?\u003C\u002Fstrong> \u003Cem>Walk-in \u002F Phone \u002F Website chat or form \u002F Email \u002F Referral.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How would you rate the greeting and initial reception at the dealership?\u003C\u002Fstrong> \u003Cem>1 to 5 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How knowledgeable was your sales consultant about the vehicle you were considering?\u003C\u002Fstrong> \u003Cem>1 to 5 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Did you feel pressured during the sales process?\u003C\u002Fstrong> \u003Cem>Not at all \u002F Slightly \u002F Moderately \u002F Heavily.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How transparent was the pricing, including all fees on the OTD?\u003C\u002Fstrong> \u003Cem>1 to 5 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How long did the F&amp;I paperwork take?\u003C\u002Fstrong> \u003Cem>Under 30 min \u002F 30 to 60 min \u002F 1 to 2 hours \u002F Over 2 hours.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How would you rate the vehicle delivery (walkthrough of features, paperwork, plate handover)?\u003C\u002Fstrong> \u003Cem>1 to 5 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Did we deliver the vehicle in the condition promised?\u003C\u002Fstrong> \u003Cem>Yes \u002F No \u002F Partially, with comment.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>On a 0 to 10 scale, how likely are you to recommend this dealership to a friend or colleague?\u003C\u002Fstrong> \u003Cem>Standard NPS.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>What single change would have made your experience better?\u003C\u002Fstrong> \u003Cem>Open text.\u003C\u002Fem>\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__cta-line\">For the closest ready-to-edit asset, start from the \u003Ca href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fcustomer-satisfaction-survey-696\u002F\">Customer Satisfaction Survey template\u003C\u002Fa> and rewrite the prompts using the list above.\u003C\u002Fdiv>\n\u003C\u002Farticle>\n\n\u003Carticle class=\"fmstr-cmp-csq-qbg__block\" id=\"service\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__bhead\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__thumb fmstr-cmp-csq-qbg__thumb--service\" aria-hidden=\"true\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Cpath d=\"M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z\"\u002F>\u003C\u002Fsvg>\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__meta\">\n\u003Ch3>Type 3: Automotive service satisfaction\u003C\u002Fh3>\n\u003Cp>Send within 48 hours of the service visit. Service surveys outperform sales surveys on response rate because the customer left the bay two days ago and remembers everything.\u003C\u002Fp>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__chiprow\">\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">Post-service, day 1 to 2\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">10 questions\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">CSAT + CES\u003C\u002Fspan>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cp class=\"fmstr-cmp-csq-qbg__lead\">Ten questions for the post-service satisfaction survey:\u003C\u002Fp>\n\u003Col class=\"fmstr-cmp-csq-qbg__list\">\n\u003Cli>\u003Cstrong>What type of service did you have?\u003C\u002Fstrong> \u003Cem>Routine maintenance \u002F Warranty work \u002F Recall repair \u002F Collision \u002F Diagnostic \u002F Other.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Was the wait time accurate to what we quoted?\u003C\u002Fstrong> \u003Cem>Faster than quoted \u002F As quoted \u002F 15 to 30 min longer \u002F Over 30 min longer.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Did your service advisor explain the work clearly before starting?\u003C\u002Fstrong> \u003Cem>1 to 5 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Was the cost of the work explained before any charges were added?\u003C\u002Fstrong> \u003Cem>Yes \u002F No \u002F Partially.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Were any additional repairs recommended, and if so, how were they explained?\u003C\u002Fstrong> \u003Cem>Open text.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How would you rate the cleanliness of the waiting area or loaner?\u003C\u002Fstrong> \u003Cem>1 to 5 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Was the work completed correctly the first time?\u003C\u002Fstrong> \u003Cem>Yes \u002F No.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How would you rate the value for what you paid?\u003C\u002Fstrong> \u003Cem>1 to 5 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How likely are you to bring this vehicle back to our service department for the next visit?\u003C\u002Fstrong> \u003Cem>0 to 10 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>One thing we could improve on your next visit?\u003C\u002Fstrong> \u003Cem>Open text.\u003C\u002Fem>\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__cta-line\">Pair the survey link with the \u003Ca href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fcar-service-booking-form-2565\u002F\">Car Service Booking Form\u003C\u002Fa> so the next-visit CTA from question 9 actually books.\u003C\u002Fdiv>\n\u003C\u002Farticle>\n\n\u003Carticle class=\"fmstr-cmp-csq-qbg__block\" id=\"reliability\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__bhead\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__thumb fmstr-cmp-csq-qbg__thumb--rel\" aria-hidden=\"true\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Cpath d=\"m12 14 4-4\"\u002F>\u003Cpath d=\"M3.34 19a10 10 0 1 1 17.32 0\"\u002F>\u003C\u002Fsvg>\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__meta\">\n\u003Ch3>Type 4: Vehicle reliability and ownership\u003C\u002Fh3>\n\u003Cp>Send at 6, 12, and 24 months of ownership. Pair with the OEM&rsquo;s recall and service data for the cleanest reliability picture.\u003C\u002Fp>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__chiprow\">\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">Long-tail, 6 to 24 months\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">8 questions\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">Multi-select + NPS\u003C\u002Fspan>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cp class=\"fmstr-cmp-csq-qbg__lead\">Eight questions for the reliability tracker:\u003C\u002Fp>\n\u003Col class=\"fmstr-cmp-csq-qbg__list\">\n\u003Cli>\u003Cstrong>How many miles are currently on the vehicle?\u003C\u002Fstrong> \u003Cem>Open numeric.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Have you experienced any of the following issues? (select all)\u003C\u002Fstrong> \u003Cem>Engine or transmission \u002F Electrical (lights, infotainment, battery) \u002F HVAC \u002F Interior wear or rattles \u002F Brakes or suspension \u002F None.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How many unplanned service visits in the last 12 months?\u003C\u002Fstrong> \u003Cem>0 \u002F 1 \u002F 2 \u002F 3+.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>For unplanned visits, was the issue resolved on the first visit?\u003C\u002Fstrong> \u003Cem>Yes \u002F No \u002F Still ongoing.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How would you rate the overall build quality of the vehicle?\u003C\u002Fstrong> \u003Cem>1 to 5 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How would you rate fuel economy compared to the EPA estimate or manufacturer claim?\u003C\u002Fstrong> \u003Cem>Better \u002F As expected \u002F Worse.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How likely are you to buy the same model again?\u003C\u002Fstrong> \u003Cem>0 to 10 scale.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>What would change your mind on this brand for your next purchase?\u003C\u002Fstrong> \u003Cem>Open text.\u003C\u002Fem>\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__cta-line\">For OEMs running staged drops at 6 \u002F 12 \u002F 24 months, automate the schedule with the Formester \u003Ca href=\"https:\u002F\u002Fformester.com\u002Fintegrations\u002Fgoogle-sheets\u002F\">Google Sheets integration\u003C\u002Fa> piped from a CRM trigger.\u003C\u002Fdiv>\n\u003C\u002Farticle>\n\n\u003Carticle class=\"fmstr-cmp-csq-qbg__block\" id=\"ev-hybrid\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__bhead\">\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__thumb fmstr-cmp-csq-qbg__thumb--ev\" aria-hidden=\"true\">\u003Csvg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Cpolygon points=\"13 2 3 14 12 14 11 22 21 10 12 10 13 2\"\u002F>\u003C\u002Fsvg>\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__meta\">\n\u003Ch3>Type 5: EV and hybrid owner experience\u003C\u002Fh3>\n\u003Cp>For OEMs and retailers tracking how electric and hybrid owners actually live with the car. Most automotive survey templates ignore this segment; charging access and software are where the real friction sits.\u003C\u002Fp>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__chiprow\">\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">EV-specific, 30 to 365 days\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">8 questions\u003C\u002Fspan>\n\u003Cspan class=\"fmstr-cmp-csq-qbg__chip\">1 to 5 + multi-select\u003C\u002Fspan>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cp class=\"fmstr-cmp-csq-qbg__lead\">Eight questions for the EV or hybrid owner survey:\u003C\u002Fp>\n\u003Col class=\"fmstr-cmp-csq-qbg__list\">\n\u003Cli>\u003Cstrong>What type of electrified vehicle do you own?\u003C\u002Fstrong> \u003Cem>Full battery EV \u002F Plug-in hybrid (PHEV) \u002F Conventional hybrid.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Where do you charge most often?\u003C\u002Fstrong> \u003Cem>Home (Level 1, 120V) \u002F Home (Level 2, 240V) \u002F Public Level 2 \u002F Public DC fast charger \u002F Workplace.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How often does range anxiety affect a trip you would otherwise take?\u003C\u002Fstrong> \u003Cem>Never \u002F Rarely \u002F Sometimes \u002F Often \u002F Always.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Did the vehicle&rsquo;s actual range match what was advertised?\u003C\u002Fstrong> \u003Cem>Exceeds claim \u002F Matches claim \u002F 10 to 20% under \u002F More than 20% under.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How would you rate the over-the-air software update experience?\u003C\u002Fstrong> \u003Cem>1 to 5 scale, or N\u002FA.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>How often do you use one-pedal driving or regenerative braking?\u003C\u002Fstrong> \u003Cem>Daily \u002F Sometimes \u002F Tried once, turned it off \u002F Vehicle does not have this feature.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Did the dealer or OEM adequately explain charging setup at delivery?\u003C\u002Fstrong> \u003Cem>Yes \u002F Partially \u002F No.\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Compared to your previous internal-combustion vehicle, your EV is:\u003C\u002Fstrong> \u003Cem>Much better \u002F Slightly better \u002F About the same \u002F Slightly worse \u002F Much worse.\u003C\u002Fem>\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cdiv class=\"fmstr-cmp-csq-qbg__cta-line\">A dedicated EV-owner template is on the build list. For now, copy this block into the \u003Ca href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fcar-ownership-and-preferences-survey-18446\u002F\">Car Ownership and Preferences Survey\u003C\u002Fa> or generate a fresh one in 30 seconds with the \u003Ca href=\"https:\u002F\u002Fformester.com\u002Fai-survey-generator\u002F\">AI Survey Generator\u003C\u002Fa>.\u003C\u002Fdiv>\n\u003C\u002Farticle>\n\n\u003C\u002Fdiv>\n\u003C\u002Fsection>\n\n\n### Benefits of Using a Car Survey\n**1. Understand Customer Needs**\nLearn what matters most to your customers such as fuel efficiency or advanced technology.\n\n**2. Improve Customer Service**\nIdentify pain points in the customer journey and improve the quality of service to boost satisfaction and loyalty.\n\n**3. Predict Market Trends**\nSpot trends like the growing interest in electric vehicles or changing financing options to stay competitive.\n\n**4. Make Informed Decisions**\nUse survey results to make smart choices about pricing, new features, or future car models.\n\n**5. Save Time and Resources**\nWith clear, actionable data, you’ll avoid wasting time on ineffective strategies.\n\n## Three metrics every car survey should track (CSAT, NPS, CES)\nEvery car survey, regardless of which of the five types above you're running, should produce at least one of these three numbers. Without them, you have anecdotes; with them, you can compare month to month.\n\n- **CSAT (Customer Satisfaction Score).** Question: \"How satisfied were you with [the experience]?\" on a 1–5 scale. Calculate the percentage that picked 4 or 5. Used for service visits, dealership sales, delivery. See [the customer satisfaction survey guide](\u002Fblog\u002Fcustomer-satisfaction-survey\u002F) for scoring detail.\n- **NPS (Net Promoter Score).** Question: \"How likely are you to recommend us to a friend?\" on a 0–10 scale. Promoters (9–10) minus Detractors (0–6) = NPS. Industry benchmark for automotive sits around +40 for franchise dealers and +60 for premium \u002F luxury (J.D. Power 2024 CSI). See [how to make an NPS survey](\u002Fblog\u002Fhow-to-make-a-net-promoter-score-survey\u002F) for setup.\n- **CES (Customer Effort Score).** Question: \"How easy was it to [complete the task]?\" on a 1–5 scale. Strongest predictor of repeat business; weaker on absolute satisfaction. Best used on F&I paperwork, service check-in, online booking.\n\nA typical post-sale dealership survey carries one CSAT question, one NPS question, and one CES question, plus 5-8 diagnostic questions for the specific stage you're scoring. More than that and the response rate drops.\n\n\u003Cstyle>\n\u002F* host-link-override *\u002F\n.fmstr-cmp-csq-cmp a { text-decoration: none !important; }\n.fmstr-cmp-csq-cmp {\n--c-bg-card: #ffffff; --c-bg-row: #fafafb;\n--c-fg-1: #101828; --c-fg-2: #475467; --c-fg-3: #697586;\n--c-violet-500: #7f56d9; --c-violet-600: #6941c6;\n--c-tint: #f7f3ff; --c-edge: #e4d7ff; --c-border: #eaecf0;\n--c-shadow: 0 4px 20px rgba(16,24,40,.06), 0 2px 6px rgba(16,24,40,.04);\n\nbackground: transparent; padding: 56px 24px;\nfont-family: inherit;\ncolor: var(--c-fg-1);\n}\n.fmstr-cmp-csq-cmp *, .fmstr-cmp-csq-cmp *::before, .fmstr-cmp-csq-cmp *::after { box-sizing: border-box; }\n.fmstr-cmp-csq-cmp__container { max-width: 1180px; margin: 0 auto; }\n.fmstr-cmp-csq-cmp__head { max-width: 880px; margin: 0 0 28px; }\n.fmstr-cmp-csq-cmp__eyebrow {\ndisplay: inline-block; padding: 5px 12px; border-radius: 9999px;\nbackground: var(--c-tint) !important; color: var(--c-violet-600) !important;\nfont-size: 12px; 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letter-spacing: .04em; }\n.fmstr-cmp-csq-cmp__table tbody th { font-weight: 600; color: var(--c-fg-1) !important; background: var(--c-bg-row) !important; width: 22%; }\n.fmstr-cmp-csq-cmp__table tbody td { color: var(--c-fg-2) !important; }\n.fmstr-cmp-csq-cmp__table tbody tr:last-child th, .fmstr-cmp-csq-cmp__table tbody tr:last-child td { border-bottom: 0; }\n.fmstr-cmp-csq-cmp__table td.is-best { background: #fbf9ff !important; color: var(--c-fg-1) !important; font-weight: 500; }\n.fmstr-cmp-csq-cmp__table a { color: var(--c-violet-600) !important; text-decoration: none !important; }\n.fmstr-cmp-csq-cmp__table a:hover { text-decoration: underline !important; }\n.fmstr-cmp-csq-cmp__close { margin: 20px auto 0; font-size: 15px; color: var(--c-fg-3) !important; line-height: 1.6; max-width: 920px; text-align: center; }\n.fmstr-cmp-csq-cmp__close a { color: var(--c-violet-600) !important; text-decoration: none !important; }\n.fmstr-cmp-csq-cmp__close a:hover { text-decoration: underline !important; }\n\n@media (max-width: 760px) {\n.fmstr-cmp-csq-cmp { padding: 40px 16px; }\n.fmstr-cmp-csq-cmp__intro { font-size: 15.5px; }\n.fmstr-cmp-csq-cmp__close { font-size: 14.5px; text-align: left; }\n.fmstr-cmp-csq-cmp__card { background: transparent; border: 0; box-shadow: none; border-radius: 0; padding: 0; }\n.fmstr-cmp-csq-cmp__scroll { overflow: visible; }\n.fmstr-cmp-csq-cmp__table { display: block; min-width: 0; width: 100%; }\n.fmstr-cmp-csq-cmp__table thead { display: none; }\n.fmstr-cmp-csq-cmp__table tbody { display: block; }\n.fmstr-cmp-csq-cmp__table tbody tr { display: block; background: #ffffff; border: 1px solid #eaecf0; border-radius: 14px; margin-bottom: 14px; box-shadow: 0 1px 3px rgba(16,24,40,.04); overflow: hidden; }\n.fmstr-cmp-csq-cmp__table tbody tr:last-child { margin-bottom: 0; }\n.fmstr-cmp-csq-cmp__table tbody th { display: block; width: 100%; background: #f7f3ff; color: #6941c6 !important; font-size: 16px; font-weight: 700; padding: 12px 16px; border-bottom: 1px solid #e4d7ff; }\n.fmstr-cmp-csq-cmp__table tbody th a { color: #6941c6 !important; }\n.fmstr-cmp-csq-cmp__table tbody td { display: block; padding: 10px 16px; border: 0; font-size: 14.5px; line-height: 1.5; color: #475467; }\n.fmstr-cmp-csq-cmp__table tbody td::before { content: attr(data-h) \": \"; font-weight: 600; color: #101828; }\n.fmstr-cmp-csq-cmp__table tbody tr.is-pick { box-shadow: 0 4px 14px rgba(127,86,217,.12); border-color: #e4d7ff; }\n.fmstr-cmp-csq-cmp__table tbody tr.is-pick th { background: linear-gradient(135deg, #7f56d9, #6941c6); color: #ffffff !important; border-bottom-color: transparent; }\n.fmstr-cmp-csq-cmp__table tbody tr.is-pick th a { color: #ffffff !important; }\n}\n\u003C\u002Fstyle>\n\n\u003Csection class=\"fmstr-cmp-csq-cmp\" aria-labelledby=\"fmstr-cmp-csq-cmp-h2\">\n\u003Cdiv class=\"fmstr-cmp-csq-cmp__container\">\n\u003Cdiv class=\"fmstr-cmp-csq-cmp__head\">\n\u003Cspan class=\"fmstr-cmp-csq-cmp__eyebrow\">Pick the right format\u003C\u002Fspan>\n\u003Ch2 class=\"fmstr-cmp-csq-cmp__h2\" id=\"fmstr-cmp-csq-cmp-h2\">Static question list, hosted online survey, or enterprise CX platform. Which fits a dealership?\u003C\u002Fh2>\n\u003Cp class=\"fmstr-cmp-csq-cmp__intro\">Three workflows handle the same job differently. Setup time, response rate, and what happens to the data are where they split.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-cmp__card\">\n\u003Ctable class=\"fmstr-cmp-csq-cmp__table\">\n\u003Cthead>\n\u003Ctr>\n\u003Cth>Dimension\u003C\u002Fth>\n\u003Cth>Static question list (Google Forms \u002F Word \u002F printed)\u003C\u002Fth>\n\u003Cth>Hosted online survey (Formester)\u003C\u002Fth>\n\u003Cth>Enterprise CX platform (Qualtrics, Medallia)\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\n\u003Ctr>\n\u003Cth>Setup time\u003C\u002Fth>\n\u003Ctd data-h=\"Static list\">5 min, copy-paste or print\u003C\u002Ftd>\n\u003Ctd data-h=\"Formester\" class=\"is-best\">90 sec, use the \u003Ca href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fcar-ownership-and-preferences-survey-18446\u002F\">template\u003C\u002Fa>\u003C\u002Ftd>\n\u003Ctd data-h=\"Enterprise\">4 to 12 weeks, implementation\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Cth>Cost\u003C\u002Fth>\n\u003Ctd data-h=\"Static list\">Free, no scoring or analytics\u003C\u002Ftd>\n\u003Ctd data-h=\"Formester\" class=\"is-best\">Free tier; paid plans from a few dollars per month\u003C\u002Ftd>\n\u003Ctd data-h=\"Enterprise\">$50,000+ annual per seat\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Cth>CSAT \u002F NPS scoring\u003C\u002Fth>\n\u003Ctd data-h=\"Static list\">Manual in Excel\u003C\u002Ftd>\n\u003Ctd data-h=\"Formester\" class=\"is-best\">Automatic via \u003Ca href=\"https:\u002F\u002Fformester.com\u002Ffeatures\u002Fform-analytics\u002F\">form analytics\u003C\u002Fa>\u003C\u002Ftd>\n\u003Ctd data-h=\"Enterprise\">Automatic, plus driver and text analytics\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Cth>Conditional logic\u003C\u002Fth>\n\u003Ctd data-h=\"Static list\">None\u003C\u002Ftd>\n\u003Ctd data-h=\"Formester\" class=\"is-best\">Drag-and-drop \u003Ca href=\"https:\u002F\u002Fformester.com\u002Ffeatures\u002Fconditional-logic\u002F\">conditional logic\u003C\u002Fa>\u003C\u002Ftd>\n\u003Ctd data-h=\"Enterprise\">Yes, full survey logic\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Cth>CRM \u002F DMS integrations\u003C\u002Fth>\n\u003Ctd data-h=\"Static list\">None\u003C\u002Ftd>\n\u003Ctd data-h=\"Formester\" class=\"is-best\">Direct via \u003Ca href=\"https:\u002F\u002Fformester.com\u002Fintegrations\u002F\">integrations\u003C\u002Fa> (Zapier, Make, native)\u003C\u002Ftd>\n\u003Ctd data-h=\"Enterprise\">Native, plus custom data warehouse\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Cth>Best for\u003C\u002Fth>\n\u003Ctd data-h=\"Static list\">Internal team test, low-volume in-person\u003C\u002Ftd>\n\u003Ctd data-h=\"Formester\" class=\"is-best\">Independent dealerships, OEM regional teams, agencies\u003C\u002Ftd>\n\u003Ctd data-h=\"Enterprise\">OEM corporate, multi-brand groups\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003C\u002Fdiv>\n\u003Cp class=\"fmstr-cmp-csq-cmp__close\">An independent service shop running 200 tickets a month uses the Formester link. A franchise group with 12 rooftops uses the Formester embed plus a Zapier route into their DMS. A national OEM tracking multi-brand CSAT uses Qualtrics. Use the right one for what you are actually measuring.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fsection>\n\n## How to Create a Car Survey with Formester in 30 seconds\n\n\u003Ciframe width=\"813\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FYTY_PCxhtKE?si=2llAcFZw9nYqDH-J\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen>\u003C\u002Fiframe>\n\n### Option A: use the ready-made template (fastest)\n\n1. Open the [Car Ownership and Preferences Survey template](\u002Ftemplates\u002Fcar-ownership-and-preferences-survey-18446\u002F) and click \"Use Template.\"\n2. Pick the questions from the five sections above that match the survey type you're running. Paste them in. Delete the defaults you don't need.\n3. Turn on [conditional logic](\u002Fblog\u002Fwhat-is-conditional-logic-how-to-use-it\u002F) where it helps. If a respondent picks \"Full battery EV\" in question 1 of the buying section, route them past gasoline-related questions and into the EV-specific block.\n4. Hit Share. You get a public link, a [QR code](\u002Ffeatures\u002Fqr-code-generator\u002F), and an [embed snippet](\u002Ffeatures\u002Fembed-forms\u002F) for your dealership website, post-sale email, or service follow-up SMS.\n5. Watch responses land. Filter by submission date, export to CSV, or pipe into Google Sheets via the [integration](\u002Fintegrations\u002F).\n\n### Option B: generate a custom survey with AI\n\n1. Open the [Formester AI Survey Generator](\u002Fai-survey-generator\u002F). Paste a topic (\"post-service satisfaction for a luxury dealership\"), upload a PDF (your existing question bank), or paste a URL.\n2. The model writes a 10–25 question draft with answer scales. Review, edit, drop anything off-brand.\n3. Share via link, QR, or embed. Same dashboard as Option A.\n\nBoth paths give you live response analytics, including CSAT and NPS calculations if you tag the score questions correctly. The [analytics view](\u002Ffeatures\u002Fform-analytics\u002F) handles the math; you don't.\n\n### Conclusion\nCar surveys are the ultimate tool for understanding your customers and improving their overall satisfaction. By asking the right questions in customer satisfaction surveys, you can learn about the customer journey. This helps you understand the long-term needs of your audience.\n\nReady to get started? **[Create your car survey today](https:\u002F\u002Fapp.formester.com\u002Fusers\u002Fsign_up)** and learn how valuable feedback can grow your car business!\n\n\u003Cstyle>\n\u002F* host-link-override *\u002F\n.fmstr-cmp-csq-faq a { text-decoration: none !important; }\n.fmstr-cmp-csq-faq {\n--c-card: #ffffff;\n--c-fg-1: #101828; --c-fg-2: #475467; --c-fg-3: #697586;\n--c-violet-600: #6941c6; --c-tint: #f7f3ff; --c-edge: #e4d7ff;\n--c-border: #eaecf0; --c-chip-bg: #f4f4f7;\n--c-shadow: 0 1px 3px rgba(16,24,40,.05);\n\nbackground: transparent; padding: 56px 24px;\nfont-family: inherit;\ncolor: var(--c-fg-1);\n}\n.fmstr-cmp-csq-faq *, .fmstr-cmp-csq-faq *::before, .fmstr-cmp-csq-faq *::after { box-sizing: border-box; }\n.fmstr-cmp-csq-faq__container { max-width: 820px; margin: 0 auto; }\n.fmstr-cmp-csq-faq__h2 { font-size: clamp(26px, 3vw, 36px); font-weight: 700; line-height: 1.15; letter-spacing: -.02em; margin: 0; color: var(--c-fg-1) !important; }\n.fmstr-cmp-csq-faq__intro { color: var(--c-fg-3) !important; font-size: 17px; line-height: 1.6; margin: 14px 0 28px; }\n.fmstr-cmp-csq-faq__list { display: flex; flex-direction: column; gap: 12px; }\n.fmstr-cmp-csq-faq__item {\nbackground: var(--c-card) !important; border: 1px solid var(--c-border);\nborder-radius: 14px; box-shadow: var(--c-shadow); overflow: hidden;\n}\n.fmstr-cmp-csq-faq__item > summary {\npadding: 18px 22px; cursor: pointer; font-weight: 600; font-size: 16.5px;\ncolor: var(--c-fg-1) !important; display: flex; align-items: center; gap: 14px;\nlist-style: none;\n}\n.fmstr-cmp-csq-faq__item > summary::-webkit-details-marker { display: none; }\n.fmstr-cmp-csq-faq__item > summary::before {\ncontent: \"\"; width: 28px; height: 28px; border-radius: 8px; flex-shrink: 0;\nbackground-color: var(--c-chip-bg);\nbackground-image: url(\"data:image\u002Fsvg+xml,%3Csvg xmlns='http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg' width='14' height='14' viewBox='0 0 14 14' fill='none' stroke='%2375747f' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M3 5l4 4 4-4'\u002F%3E%3C\u002Fsvg%3E\");\nbackground-repeat: no-repeat; background-position: center;\ntransition: transform .15s ease, background-color .15s ease;\n}\n.fmstr-cmp-csq-faq__item[open] > summary::before { transform: rotate(180deg); background-color: var(--c-tint) !important; }\n.fmstr-cmp-csq-faq__item[open] > summary { color: var(--c-violet-600) !important; }\n.fmstr-cmp-csq-faq__answer { padding: 0 22px 22px 64px; color: var(--c-fg-2) !important; font-size: 15.5px; line-height: 1.7; }\n.fmstr-cmp-csq-faq__answer a { color: var(--c-violet-600) !important; text-decoration: none !important; }\n.fmstr-cmp-csq-faq__answer a:hover { text-decoration: underline !important; }\n\n@media (max-width: 760px) {\n.fmstr-cmp-csq-faq { padding: 40px 16px; }\n.fmstr-cmp-csq-faq__intro { font-size: 15.5px; }\n.fmstr-cmp-csq-faq__item > summary { padding: 16px; font-size: 15.5px; gap: 12px; }\n.fmstr-cmp-csq-faq__item > summary::before { width: 26px; height: 26px; }\n.fmstr-cmp-csq-faq__answer { padding: 0 16px 18px 16px; font-size: 15px; line-height: 1.65; }\n}\n\u003C\u002Fstyle>\n\n\u003Csection class=\"fmstr-cmp-csq-faq\" aria-labelledby=\"fmstr-cmp-csq-faq-h2\">\n\u003Cdiv class=\"fmstr-cmp-csq-faq__container\">\n\u003Ch2 class=\"fmstr-cmp-csq-faq__h2\" id=\"fmstr-cmp-csq-faq-h2\">Car survey FAQ\u003C\u002Fh2>\n\u003Cp class=\"fmstr-cmp-csq-faq__intro\">CSAT, NPS, CES, and the practical decisions behind a survey that gets sent and read.\u003C\u002Fp>\n\u003Cdiv class=\"fmstr-cmp-csq-faq__list\">\n\n\u003Cdetails class=\"fmstr-cmp-csq-faq__item\">\n\u003Csummary>What is the difference between a car survey and a dealership survey?\u003C\u002Fsummary>\n\u003Cdiv class=\"fmstr-cmp-csq-faq__answer\">A car survey scores the vehicle: reliability, build quality, fuel economy, range. A dealership survey scores the experience around the vehicle: sales floor, F&amp;I, delivery, service. Same customer, different teams own the result. Use Type 4 (reliability) above for the car, Type 2 (sales) and Type 3 (service) for the dealership.\u003C\u002Fdiv>\n\u003C\u002Fdetails>\n\n\u003Cdetails class=\"fmstr-cmp-csq-faq__item\">\n\u003Csummary>How many questions should a car survey have?\u003C\u002Fsummary>\n\u003Cdiv class=\"fmstr-cmp-csq-faq__answer\">Eight to twelve for a post-sale or post-service email. Twenty to twenty-five for a market-research survey where you are paying for responses. Past 25 questions, drop-off climbs fast; response rates can fall ~50% past that threshold. Use \u003Ca href=\"https:\u002F\u002Fformester.com\u002Ffeatures\u002Fconditional-logic\u002F\">conditional logic\u003C\u002Fa> to keep the experience under 5 minutes even when the back-end bank is longer.\u003C\u002Fdiv>\n\u003C\u002Fdetails>\n\n\u003Cdetails class=\"fmstr-cmp-csq-faq__item\">\n\u003Csummary>What is a good NPS for a car dealership?\u003C\u002Fsummary>\n\u003Cdiv class=\"fmstr-cmp-csq-faq__answer\">Industry-wide automotive NPS sits around +40 for mainstream franchise dealers and +60 for luxury and premium, per \u003Ca href=\"https:\u002F\u002Fwww.jdpower.com\u002Fbusiness\u002Fpress-releases\u002F2024-us-customer-service-index-csi-study\">J.D. Power&rsquo;s 2024 U.S. Customer Service Index Study\u003C\u002Fa>. Below +30, something specific is broken (often F&amp;I wait time or delivery walkthrough); above +70 you are outperforming the segment. Set up the calculation once in the Formester \u003Ca href=\"https:\u002F\u002Fformester.com\u002Fblog\u002Fhow-to-make-a-net-promoter-score-survey\u002F\">NPS guide\u003C\u002Fa>.\u003C\u002Fdiv>\n\u003C\u002Fdetails>\n\n\u003Cdetails class=\"fmstr-cmp-csq-faq__item\">\n\u003Csummary>When should I send a post-sale dealership survey?\u003C\u002Fsummary>\n\u003Cdiv class=\"fmstr-cmp-csq-faq__answer\">Within 7 days of delivery, ideally within 72 hours. After day 10 the customer either forgot the specifics or already wrote a Google review you cannot change. For service surveys, the window is shorter: send within 48 hours of the bay handoff.\u003C\u002Fdiv>\n\u003C\u002Fdetails>\n\n\u003Cdetails class=\"fmstr-cmp-csq-faq__item\">\n\u003Csummary>How do I phrase rating-scale questions so the answers are usable?\u003C\u002Fsummary>\n\u003Cdiv class=\"fmstr-cmp-csq-faq__answer\">Three rules: keep the scale consistent across the whole survey (1 to 5 stays 1 to 5; do not switch to 1 to 10 mid-form), label both endpoints clearly (1 = \"Very dissatisfied\", 5 = \"Very satisfied\", not just numbers), and reserve the 0 to 10 scale for the NPS question only. Phrase the question itself in plain English: \"How transparent was the pricing, including all fees?\" reads better than \"Rate price transparency.\"\u003C\u002Fdiv>\n\u003C\u002Fdetails>\n\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003C\u002Fsection>\n\n\u003Cstyle>\n\u002F* host-link-override *\u002F\n.fmstr-cmp-csq-rel a { text-decoration: none !important; }\n.fmstr-cmp-csq-rel {\n--c-card: #ffffff;\n--c-fg-1: #101828; --c-fg-2: #475467; --c-fg-3: #697586;\n--c-violet-500: #7f56d9; --c-violet-600: #6941c6;\n--c-tint: #f7f3ff; --c-edge: #e4d7ff; --c-border: #eaecf0;\n--c-shadow: 0 4px 20px rgba(16,24,40,.06);\n\nbackground: transparent; padding: 56px 24px;\nfont-family: inherit;\ncolor: var(--c-fg-1);\n}\n.fmstr-cmp-csq-rel *, .fmstr-cmp-csq-rel *::before, .fmstr-cmp-csq-rel *::after { box-sizing: border-box; }\n.fmstr-cmp-csq-rel__container { max-width: 1180px; margin: 0 auto; }\n.fmstr-cmp-csq-rel__head { max-width: 820px; text-align: left; }\n.fmstr-cmp-csq-rel__h2 { font-size: clamp(26px, 3vw, 36px); font-weight: 700; line-height: 1.15; letter-spacing: -.02em; margin: 0; color: var(--c-fg-1) !important; }\n.fmstr-cmp-csq-rel__intro { color: var(--c-fg-3) !important; font-size: 17px; line-height: 1.6; margin: 14px 0 28px; }\n.fmstr-cmp-csq-rel__grid {\ndisplay: grid; grid-template-columns: repeat(3, 1fr); gap: 16px;\n}\n.fmstr-cmp-csq-rel__card {\nbackground: var(--c-card) !important; border: 1px solid var(--c-border);\nborder-radius: 14px; padding: 18px 20px; display: flex; align-items: center; gap: 14px;\ntext-decoration: none !important; color: inherit !important; transition: all .15s ease;\n}\n.fmstr-cmp-csq-rel__card:hover { border-color: var(--c-edge); box-shadow: var(--c-shadow); transform: translateY(-1px); }\n.fmstr-cmp-csq-rel__icon { width: 40px; height: 40px; border-radius: 10px; background: var(--c-tint) !important; display: grid; place-items: center; flex-shrink: 0; font-size: 18px; }\n.fmstr-cmp-csq-rel__text { flex-grow: 1; }\n.fmstr-cmp-csq-rel__text h4 { font-size: 14.5px; font-weight: 600; color: var(--c-fg-1) !important; margin: 0; }\n.fmstr-cmp-csq-rel__text small { font-size: 12.5px; color: var(--c-fg-3) !important; display: block; margin-top: 2px; }\n.fmstr-cmp-csq-rel__arrow { color: var(--c-violet-500) !important; font-size: 18px; }\n\n@media (max-width: 880px) { .fmstr-cmp-csq-rel__grid { grid-template-columns: 1fr 1fr; gap: 12px; } }\n@media (max-width: 760px) {\n.fmstr-cmp-csq-rel { padding: 40px 16px; }\n.fmstr-cmp-csq-rel__intro { font-size: 15.5px; }\n.fmstr-cmp-csq-rel__card { padding: 16px; gap: 12px; }\n}\n@media (max-width: 540px) { .fmstr-cmp-csq-rel__grid { grid-template-columns: 1fr; gap: 12px; } }\n\u003C\u002Fstyle>\n\n\u003Csection class=\"fmstr-cmp-csq-rel\" aria-labelledby=\"fmstr-cmp-csq-rel-h2\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__container\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__head\">\n\u003Ch2 class=\"fmstr-cmp-csq-rel__h2\" id=\"fmstr-cmp-csq-rel-h2\">More from Formester for automotive and CX surveys\u003C\u002Fh2>\n\u003Cp class=\"fmstr-cmp-csq-rel__intro\">Templates, guides, and tools that pair with this page.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__grid\">\n\n\u003Ca class=\"fmstr-cmp-csq-rel__card\" href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fcar-ownership-and-preferences-survey-18446\u002F\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__icon\" aria-hidden=\"true\">&#128663;\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__text\">\u003Ch4>Car Ownership and Preferences Survey\u003C\u002Fh4>\u003Csmall>Playable template\u003C\u002Fsmall>\u003C\u002Fdiv>\n\u003Cspan class=\"fmstr-cmp-csq-rel__arrow\" aria-hidden=\"true\">&rarr;\u003C\u002Fspan>\n\u003C\u002Fa>\n\n\u003Ca class=\"fmstr-cmp-csq-rel__card\" href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fcar-service-booking-form-2565\u002F\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__icon\" aria-hidden=\"true\">&#128295;\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__text\">\u003Ch4>Car Service Booking Form\u003C\u002Fh4>\u003Csmall>Template\u003C\u002Fsmall>\u003C\u002Fdiv>\n\u003Cspan class=\"fmstr-cmp-csq-rel__arrow\" aria-hidden=\"true\">&rarr;\u003C\u002Fspan>\n\u003C\u002Fa>\n\n\u003Ca class=\"fmstr-cmp-csq-rel__card\" href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fcustomer-satisfaction-survey-696\u002F\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__icon\" aria-hidden=\"true\">&#11088;\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__text\">\u003Ch4>Customer Satisfaction Survey\u003C\u002Fh4>\u003Csmall>Template\u003C\u002Fsmall>\u003C\u002Fdiv>\n\u003Cspan class=\"fmstr-cmp-csq-rel__arrow\" aria-hidden=\"true\">&rarr;\u003C\u002Fspan>\n\u003C\u002Fa>\n\n\u003Ca class=\"fmstr-cmp-csq-rel__card\" href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fcustomer-feedback-survey-17647\u002F\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__icon\" aria-hidden=\"true\">&#128172;\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__text\">\u003Ch4>Customer Feedback Survey\u003C\u002Fh4>\u003Csmall>Template\u003C\u002Fsmall>\u003C\u002Fdiv>\n\u003Cspan class=\"fmstr-cmp-csq-rel__arrow\" aria-hidden=\"true\">&rarr;\u003C\u002Fspan>\n\u003C\u002Fa>\n\n\u003Ca class=\"fmstr-cmp-csq-rel__card\" href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fnet-promoter-score-nps-702\u002F\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__icon\" aria-hidden=\"true\">&#128202;\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__text\">\u003Ch4>NPS Survey\u003C\u002Fh4>\u003Csmall>Template\u003C\u002Fsmall>\u003C\u002Fdiv>\n\u003Cspan class=\"fmstr-cmp-csq-rel__arrow\" aria-hidden=\"true\">&rarr;\u003C\u002Fspan>\n\u003C\u002Fa>\n\n\u003Ca class=\"fmstr-cmp-csq-rel__card\" href=\"https:\u002F\u002Fformester.com\u002Ftemplates\u002Fmarket-research-survey-701\u002F\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__icon\" 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aria-hidden=\"true\">&#128214;\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__text\">\u003Ch4>Customer Satisfaction Survey\u003C\u002Fh4>\u003Csmall>Guide\u003C\u002Fsmall>\u003C\u002Fdiv>\n\u003Cspan class=\"fmstr-cmp-csq-rel__arrow\" aria-hidden=\"true\">&rarr;\u003C\u002Fspan>\n\u003C\u002Fa>\n\n\u003Ca class=\"fmstr-cmp-csq-rel__card\" href=\"https:\u002F\u002Fformester.com\u002Fblog\u002Fhow-to-make-a-net-promoter-score-survey\u002F\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__icon\" aria-hidden=\"true\">&#128200;\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__text\">\u003Ch4>How to Make an NPS Survey\u003C\u002Fh4>\u003Csmall>Guide\u003C\u002Fsmall>\u003C\u002Fdiv>\n\u003Cspan class=\"fmstr-cmp-csq-rel__arrow\" aria-hidden=\"true\">&rarr;\u003C\u002Fspan>\n\u003C\u002Fa>\n\n\u003Ca class=\"fmstr-cmp-csq-rel__card\" href=\"https:\u002F\u002Fformester.com\u002Fblog\u002Fcustomer-experience-survey-definition-to-design-90-sample-survey-question\u002F\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__icon\" aria-hidden=\"true\">&#10067;\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__text\">\u003Ch4>90 CX Survey Questions\u003C\u002Fh4>\u003Csmall>Guide\u003C\u002Fsmall>\u003C\u002Fdiv>\n\u003Cspan class=\"fmstr-cmp-csq-rel__arrow\" aria-hidden=\"true\">&rarr;\u003C\u002Fspan>\n\u003C\u002Fa>\n\n\u003Ca class=\"fmstr-cmp-csq-rel__card\" href=\"https:\u002F\u002Fformester.com\u002Fblog\u002Fbest-survey-questions\u002F\">\n\u003Cdiv class=\"fmstr-cmp-csq-rel__icon\" aria-hidden=\"true\">&#127942;\u003C\u002Fdiv>\n\u003Cdiv class=\"fmstr-cmp-csq-rel__text\">\u003Ch4>Best Survey Questions\u003C\u002Fh4>\u003Csmall>Guide\u003C\u002Fsmall>\u003C\u002Fdiv>\n\u003Cspan class=\"fmstr-cmp-csq-rel__arrow\" aria-hidden=\"true\">&rarr;\u003C\u002Fspan>\n\u003C\u002Fa>\n\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003C\u002Fsection>\n\n\n\n","blog\u002Fblog\u002Ftypical-car-survey-questions-and-answers.md",{"text":202},"15 min read",{"title":204,"author":7,"authorImage":8,"authorProfile":9,"coverImg":205,"coverImgAlt":206,"createdAt":207,"description":208,"featured":14,"jsonld":209,"keywords":281,"metaDescription":282,"metaImage":283,"metaTitle":217,"promoPopup":135,"publishedAt":284,"slug":285,"updatedAt":286,"__hash__":287,"body":288,"id":289,"coverImgWidth":139,"coverImgHeight":140,"readingStats":290},"Ranked Choice Voting in Google Forms: Set Up the Ballot and Count the Votes","https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002F30ba400605b19949_how-to-make-a-google-form-for-rank-choice-voting-cover.png","Cover art for a guide to ranked choice voting in Google Forms","2025-01-08T00:32:22.566Z","Google Forms has no ranking question. Build a ranked choice ballot with a multiple choice grid, count the rounds in Google Sheets with a worked example, and see where a real ranking field helps.",[210],{"@context":17,"@graph":211},[212,214,223,228,240,279],{"@type":20,"@id":21,"url":22,"name":23,"logo":213},{"@type":25,"url":26},{"@type":28,"@id":215,"url":216,"name":217,"isPartOf":218,"breadcrumb":219,"inLanguage":34,"description":208,"datePublished":221,"dateModified":222},"https:\u002F\u002Fformester.com\u002Fblog\u002Fhow-to-make-a-google-form-for-rank-choice-voting\u002F#webpage","https:\u002F\u002Fformester.com\u002Fblog\u002Fhow-to-make-a-google-form-for-rank-choice-voting\u002F","Google Forms Ranked Choice Voting: Ballot Setup and Counting",{"@id":21},{"@id":220},"https:\u002F\u002Fformester.com\u002Fblog\u002Fhow-to-make-a-google-form-for-rank-choice-voting\u002F#breadcrumb","2026-05-17","2026-09-03",{"@type":37,"@id":220,"itemListElement":224},[225,226,227],{"@type":40,"position":41,"name":42,"item":22},{"@type":40,"position":44,"name":45,"item":46},{"@type":40,"position":48,"name":204,"item":216},{"@type":50,"@id":229,"headline":204,"image":205,"author":230,"publisher":231,"inLanguage":34,"description":208,"datePublished":221,"dateModified":222,"mainEntityOfPage":232,"about":233,"mentions":235,"citation":237},"https:\u002F\u002Fformester.com\u002Fblog\u002Fhow-to-make-a-google-form-for-rank-choice-voting\u002F#article",{"@type":53,"name":7,"url":9,"image":8},{"@id":21},{"@id":215},[234],{"@type":58,"name":59,"applicationCategory":60,"url":61,"operatingSystem":62},[236],{"@id":65},[238],{"@type":28,"name":73,"url":74,"publisher":239},{"@type":20,"name":71},{"@type":89,"@id":241,"mainEntity":242},"https:\u002F\u002Fformester.com\u002Fblog\u002Fhow-to-make-a-google-form-for-rank-choice-voting\u002F#faq",[243,247,251,255,259,263,267,271,275],{"@type":93,"name":244,"acceptedAnswer":245},"Does Google Forms have a ranking question?",{"@type":96,"text":246},"No. Google Forms has no question type where people drag options into an order. The closest is a multiple choice grid with the candidates as rows and the ranks as columns, with Limit to one response per column turned on so each rank can only be used once.",{"@type":93,"name":248,"acceptedAnswer":249},"Can you do ranked choice voting in Google Forms?",{"@type":96,"text":250},"Yes. Collect the rankings with a multiple choice grid and link the responses to Google Sheets. Count the rounds there. Google Forms does not count ranked choice rounds for you, so the counting is a spreadsheet job or a job for a tool such as the RankedVote extension.",{"@type":93,"name":252,"acceptedAnswer":253},"How do I stop voters giving two candidates the same rank?",{"@type":96,"text":254},"On the multiple choice grid, open the three-dot menu and turn on Limit to one response per column. Each rank column then accepts one pick. Turn on Require a response in each row as well, so every candidate gets a rank.",{"@type":93,"name":256,"acceptedAnswer":257},"How do I count ranked choice votes in Google Sheets?",{"@type":96,"text":258},"Work out the threshold, which is more than half of the ballots. Count each candidate's first-choice votes with COUNTIF. If nobody reaches the threshold, remove the candidate with the fewest votes and move each of their ballots to the highest-ranked candidate still in the race. Repeat until someone passes the threshold.",{"@type":93,"name":260,"acceptedAnswer":261},"What happens if a voter skips a rank?",{"@type":96,"text":262},"If the candidates they did rank are all eliminated, their ballot has nowhere to go and drops out of later rounds. This is called an exhausted ballot. Turn on Require a response in each row so every ballot ranks every candidate, or decide before the vote how you will handle exhausted ballots.",{"@type":93,"name":264,"acceptedAnswer":265},"Can a ranked choice vote in Google Forms be anonymous?",{"@type":96,"text":266},"Yes. Keep email collection off and leave Limit to 1 response off, because that setting makes voters sign in to Google. Without a sign-in, the same person can submit the ballot more than once, so decide which matters more before you share it.",{"@type":93,"name":268,"acceptedAnswer":269},"How many candidates can a Google Forms ranked ballot have?",{"@type":96,"text":270},"There is no hard limit, but a grid with more than five or six candidates becomes hard to read on a phone, because every candidate adds a row and every rank adds a column. Past that, split the vote or use a form builder with a ranking field.",{"@type":93,"name":272,"acceptedAnswer":273},"Is the Google Forms Rating question a ranking question?",{"@type":96,"text":274},"No. Rating asks for a score, such as three stars out of five, and two candidates can get the same score. Ranking puts candidates in an order where each position is used once. For ranked choice voting you need an order, so use the grid method.",{"@type":93,"name":276,"acceptedAnswer":277},"Is there a ranked choice voting calculator for Google Forms?",{"@type":96,"text":278},"Yes. RankedVote offers a Chrome extension that counts ranked choice rounds on a Google Sheet, and RCV123 has a free web calculator that takes an upload of the Google Forms response sheet. Both expect the grid layout described in this guide.",{"@type":58,"@id":65,"url":22,"name":23,"applicationCategory":60,"operatingSystem":62,"offers":280},{"@type":128,"price":129,"priceCurrency":130,"description":131},"google forms ranked choice,ranked choice voting google forms,google forms ranking question,google form rank choices,how to do ranked choice voting in google forms,ranked choice voting calculator","Google Forms ranked choice voting: build the ballot with a multiple choice grid, then count the rounds in Google Sheets with a worked example.",[],"2026-05-17T03:51:03.593Z","how-to-make-a-google-form-for-rank-choice-voting","2026-09-03T00:00:00.000Z","Y9pkskljdVnO2kk8qE6wkV96g26SkFPYfCrvrRtxock","\n![Cover art for a guide to ranked choice voting in Google Forms](https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002F30ba400605b19949_how-to-make-a-google-form-for-rank-choice-voting-cover.png)\n\n\u003Cp style=\"font-size: inherit;\">Google Forms has no ranking question. A Google Forms ranked choice vote uses a multiple choice grid instead, with the candidates as rows and the ranks as columns, and two settings that keep each ballot valid. The counting happens in Google Sheets. The worked example below walks a four-candidate vote through every round.\u003C\u002Fp>\n\n\u003Cdiv class=\"tldr\">\n\u003Cp>\u003Cstrong>Quick answer\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>You want a ranking question:\u003C\u002Fstrong> Google Forms does not have one. Use a multiple choice grid with candidates as rows and ranks as columns. Turn on \u003Cstrong>Limit to one response per column\u003C\u002Fstrong> and \u003Cstrong>Require a response in each row\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>You want to run a ranked choice vote:\u003C\u002Fstrong> collect the grid responses and link them to Google Sheets. Count the rounds there. The worked example below shows every round.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>You have more than about fifty ballots:\u003C\u002Fstrong> counting by hand gets slow and error-prone. Use a counting tool such as RankedVote, or a form builder with a real ranking field.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fdiv>\n\n\u003Ch2 id=\"ranking-question\">Does Google Forms have a ranking question?\u003C\u002Fh2>\n\n\u003Cp>No. \u003Ca href=\"https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F7322334\" target=\"_blank\" rel=\"noopener\">Google's list of question types\u003C\u002Fa> has no ranking type. The Rating question, which is newer, asks for a score with stars or hearts. Two candidates can get the same score, so it cannot produce an order.\u003C\u002Fp>\n\u003Cp>The workaround is the multiple choice grid. Each row is a candidate and each column is a rank, so a voter marks one cell per row. The grid has a rule that limits each column to one response. With it on, every rank gets used once and the result is a ranking. It is less pleasant to fill in than a drag-and-drop field, but it collects the same information.\u003C\u002Fp>\n\n\u003Ch2 id=\"how-it-works\">How does ranked choice voting work?\u003C\u002Fh2>\n\n\u003Cp>Ranked choice voting lets people rank the candidates instead of picking one. The count runs in rounds until one candidate has more than half of the votes still in play.\u003C\u002Fp>\n\u003Col>\n\u003Cli>Count everyone's first choice. If a candidate has more than half, they win and the count stops.\u003C\u002Fli>\n\u003Cli>If nobody has more than half, remove the candidate with the fewest first-choice votes.\u003C\u002Fli>\n\u003Cli>Give each of that candidate's ballots to the voter's next choice who is still in the race.\u003C\u002Fli>\n\u003Cli>Count again, and repeat until someone passes half.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>A candidate can lead the first round and still lose once other candidates' votes move. That is the point of the system. The winner is the candidate most voters can accept, not the one with the biggest first-round group.\u003C\u002Fp>\n\n\u003Ch2 id=\"ballot\">How do you make a Google Forms ranked choice ballot?\u003C\u002Fh2>\n\n\u003Cp>\u003Cimg src=\"https:\u002F\u002Fformester-strapi.s3.ap-south-1.amazonaws.com\u002F55a4ef3b4e46525f_google-forms-ranked-ballot-grid.gif\" alt=\"Building a ranked choice ballot in Google Forms with a multiple choice grid, candidates as rows and 1st, 2nd and 3rd choice as columns\" loading=\"lazy\">\u003C\u002Fp>\n\n\u003Cp>Set the candidate list before you share the form. Adding a candidate after some people have voted makes their ballots incomplete, and you cannot fix that afterwards.\u003C\u002Fp>\n\u003Col class=\"steps\">\n\u003Cli>\n\u003Ch3>Create the form and explain the rules\u003C\u002Fh3>\n\u003Cp>Open a new form at forms.google.com and give it a title. In the description, tell voters to rank every candidate once and not to skip any rank.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Add a multiple choice grid\u003C\u002Fh3>\n\u003Cp>Click \u003Cstrong>Add question\u003C\u002Fstrong> and change the type to \u003Cstrong>Multiple choice grid\u003C\u002Fstrong>. Type one candidate per row. Type one rank per column, starting with 1st choice, with as many columns as there are candidates.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Turn on the two grid rules\u003C\u002Fh3>\n\u003Cp>Switch on \u003Cstrong>Required\u003C\u002Fstrong>, which on a grid becomes \u003Cstrong>Require a response in each row\u003C\u002Fstrong>, so every candidate gets a rank. Then open the three-dot menu at the bottom right of the question and turn on \u003Cstrong>Limit to one response per column\u003C\u002Fstrong>. Without it, a voter can mark two candidates as their first choice and the ballot cannot be counted.\u003C\u002Fp>\n\u003C!-- IMAGE: editor view of the grid question, rows Alex\u002FBo\u002FCasey\u002FDevi, columns 1st-4th choice, three-dot menu open showing Limit to one response per column checked | ALT: A multiple choice grid in the Google Forms editor with four candidates as rows, four rank columns, and Limit to one response per column turned on -->\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Decide whether voters sign in\u003C\u002Fh3>\n\u003Cp>Open \u003Cstrong>Settings\u003C\u002Fstrong> and expand \u003Cstrong>Responses\u003C\u002Fstrong>. Turn on \u003Cstrong>Limit to 1 response\u003C\u002Fstrong> for a team vote where one ballot per person matters. It requires a Google sign-in. Leave it off for an anonymous vote, and accept that the same person could submit twice.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Publish and share the responder link\u003C\u002Fh3>\n\u003Cp>Click \u003Cstrong>Publish\u003C\u002Fstrong>, then copy the responder link and send it out. A \u003Ca href=\"\u002Ffeatures\u002Fqr-code-generator\u002F\">QR code\u003C\u002Fa> works well for an in-person vote.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>If the grid looks cramped, you can ask one multiple choice question per rank instead, with the candidates as the options. It is easier to read on a phone. Nothing stops a voter picking the same candidate for first and second choice in that layout, so you check for duplicates in the spreadsheet before you count.\u003C\u002Fp>\n\n\u003Ch2 id=\"responses\">What do the ballots look like to voters and in the spreadsheet?\u003C\u002Fh2>\n\n\u003Cp>Voters see a table with one row per candidate and one radio button per rank. Once they pick 1st choice for one candidate, that column is unavailable for the others, which is what stops duplicate ranks.\u003C\u002Fp>\n\u003C!-- IMAGE: the published form as a respondent sees it, grid with four rows, each row marked with a different rank | ALT: The ranked choice ballot as a voter sees it in Google Forms, with one row per candidate and a rank chosen in each row -->\n\u003Cp>In the linked spreadsheet, Google turns each grid row into its own column. The header reads like the question followed by the candidate's name in square brackets, and each cell holds the rank the voter gave that candidate, such as 2nd choice. One spreadsheet row is one ballot.\u003C\u002Fp>\n\u003C!-- IMAGE: Form Responses 1 tab, timestamp column plus four candidate columns with values like 1st choice \u002F 3rd choice, six or more ballot rows | ALT: The linked Google Sheet with one column per candidate and rank labels in each cell, one row per ballot -->\n\n\u003Ch2 id=\"count\">How do you count ranked choice votes in Google Sheets?\u003C\u002Fh2>\n\n\u003Cp>The example below has 18 ballots and four candidates named Alex, Bo, Casey and Devi. If the responses are not in a sheet yet, \u003Ca href=\"\u002Fblog\u002Fhow-to-link-google-sheets-to-google-forms\u002F\">link the form to Google Sheets\u003C\u002Fa> first. Then make a copy of the response sheet, so the original stays untouched.\u003C\u002Fp>\n\u003Col class=\"steps\">\n\u003Cli>\n\u003Ch3>Work out the threshold\u003C\u002Fh3>\n\u003Cp>The threshold is more than half of the ballots. With 18 ballots, a candidate needs 10.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Count the first choices\u003C\u002Fh3>\n\u003Cp>On a new tab, count how many ballots gave each candidate 1st choice. With Alex's column in B on the response tab, the formula is \u003Ccode>=COUNTIF('Form Responses 1'!B:B, \"1st choice\")\u003C\u002Fcode>. Repeat the formula for each candidate's column.\u003C\u002Fp>\n\u003Cdiv class=\"table-wrap\">\n\u003Ctable>\n\u003Cthead>\u003Ctr>\u003Cth>Candidate\u003C\u002Fth>\u003Cth>Round 1\u003C\u002Fth>\u003C\u002Ftr>\u003C\u002Fthead>\n\u003Ctbody>\n\u003Ctr>\u003Ctd>Alex\u003C\u002Ftd>\u003Ctd>7\u003C\u002Ftd>\u003C\u002Ftr>\n\u003Ctr>\u003Ctd>Bo\u003C\u002Ftd>\u003Ctd>5\u003C\u002Ftd>\u003C\u002Ftr>\n\u003Ctr>\u003Ctd>Casey\u003C\u002Ftd>\u003Ctd>4\u003C\u002Ftd>\u003C\u002Ftr>\n\u003Ctr>\u003Ctd>Devi\u003C\u002Ftd>\u003Ctd>2\u003C\u002Ftd>\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003C\u002Fdiv>\n\u003Cp>Nobody has 10, so Devi, with the fewest, is out.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Move the eliminated candidate's ballots\u003C\u002Fh3>\n\u003Cp>Find the two ballots that ranked Devi first and look at their 2nd choice. Say one went to Bo and one to Casey. Add them to those candidates.\u003C\u002Fp>\n\u003Cdiv class=\"table-wrap\">\n\u003Ctable>\n\u003Cthead>\u003Ctr>\u003Cth>Candidate\u003C\u002Fth>\u003Cth>Round 2\u003C\u002Fth>\u003C\u002Ftr>\u003C\u002Fthead>\n\u003Ctbody>\n\u003Ctr>\u003Ctd>Alex\u003C\u002Ftd>\u003Ctd>7\u003C\u002Ftd>\u003C\u002Ftr>\n\u003Ctr>\u003Ctd>Bo\u003C\u002Ftd>\u003Ctd>6\u003C\u002Ftd>\u003C\u002Ftr>\n\u003Ctr>\u003Ctd>Casey\u003C\u002Ftd>\u003Ctd>5\u003C\u002Ftd>\u003C\u002Ftr>\n\u003Ctr>\u003Ctd>Devi\u003C\u002Ftd>\u003Ctd>out\u003C\u002Ftd>\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003C\u002Fdiv>\n\u003Cp>Still nobody reaches 10 votes. Casey is now the lowest and is out.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Ch3>Repeat until someone passes the threshold\u003C\u002Fh3>\n\u003Cp>Take Casey's five ballots and move each one to its highest-ranked candidate still in the race. A ballot that ranked Devi second skips Devi, because Devi is already out. Say three go to Alex and two to Bo.\u003C\u002Fp>\n\u003Cdiv class=\"table-wrap\">\n\u003Ctable>\n\u003Cthead>\u003Ctr>\u003Cth>Candidate\u003C\u002Fth>\u003Cth>Round 3\u003C\u002Fth>\u003C\u002Ftr>\u003C\u002Fthead>\n\u003Ctbody>\n\u003Ctr>\u003Ctd>Alex\u003C\u002Ftd>\u003Ctd>10\u003C\u002Ftd>\u003C\u002Ftr>\n\u003Ctr>\u003Ctd>Bo\u003C\u002Ftd>\u003Ctd>8\u003C\u002Ftd>\u003C\u002Ftr>\n\u003Ctr>\u003Ctd>Casey\u003C\u002Ftd>\u003Ctd>out\u003C\u002Ftd>\u003C\u002Ftr>\n\u003Ctr>\u003Ctd>Devi\u003C\u002Ftd>\u003Ctd>out\u003C\u002Ftd>\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003C\u002Fdiv>\n\u003Cp>Alex reaches 10 and wins.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Fol>\n\n\u003Ch3>Ties and exhausted ballots\u003C\u002Fh3>\n\n\u003Cp>Two candidates can tie for last place in a round. Decide the tie rule before the vote opens and write it in the form description. Common rules are to eliminate the one with fewer votes in the previous round, or to draw lots.\u003C\u002Fp>\n\u003Cp>A ballot that only ranked candidates who are now out has nowhere to go. It is called an exhausted ballot and it drops out of later rounds. Requiring a response in each row avoids this, because every ballot then ranks every candidate.\u003C\u002Fp>\n\n\u003Ch2 id=\"tools\">Which tools count ranked choice votes for you?\u003C\u002Fh2>\n\n\u003Cp>Counting by hand is fine for a team vote with a few dozen ballots. Past that, each round is another chance to miscount, and a recount means starting over.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.rankedvote.co\u002Fguides\u002Fapplying-ranked-choice-voting\u002Fhow-to-calculate-ranked-choice-voting-with-google-forms-and-google-sheets\" target=\"_blank\" rel=\"noopener\">\u003Cstrong>RankedVote for Google Sheets\u003C\u002Fstrong>\u003C\u002Fa> is a Chrome extension that runs the rounds on a linked response sheet and shows the result per round.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.rcv123.org\u002Fgoogle-forms-ranked-choice-spreadsheet-calculator\" target=\"_blank\" rel=\"noopener\">\u003Cstrong>RCV123\u003C\u002Fstrong>\u003C\u002Fa> has a free web calculator for Google Forms grid responses. You download the response sheet as an .xlsx file and upload it, or paste a public link to the sheet, and it runs the eliminations for you.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Both expect the grid layout from this guide, with one column per candidate and the rank as the cell value.\u003C\u002Fp>\n\n\u003Ch2 id=\"mistakes\">Which mistakes break a ranked choice count?\u003C\u002Fh2>\n\n\u003Cul>\n\u003Cli>\u003Cstrong>Leaving Limit to one response per column off.\u003C\u002Fstrong> Ballots with two first choices cannot be counted. Turn it on before anyone votes.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Adding a candidate after voting starts.\u003C\u002Fstrong> Earlier ballots never saw that candidate. Lock the candidate list before you send the ballot.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Not stating the threshold.\u003C\u002Fstrong> Without the more-than-half rule, people expect the round-one leader to win. Put the rule in the form description.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Deciding the tie rule after a tie happens.\u003C\u002Fstrong> Whatever you pick then looks like favoritism. Decide it before the vote.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Ch2 id=\"formester\">Ranked choice voting with a real ranking field\u003C\u002Fh2>\n\n\u003Cp>Formester has a Ranking question, so voters put the candidates in order and each position is used exactly once. There is no column rule to remember and no duplicate ranks to clean up. The \u003Ca href=\"\u002Fpoll-maker\u002F\">poll maker\u003C\u002Fa> can also make the vote anonymous and cap the number of responses. It can close the poll on a date, and voters never need to sign in.\u003C\u002Fp>\n\u003Cp>The count is still yours to do. Formester's summary analytics break a ranking question down like a poll result, so you can see which candidates are most popular. The round-by-round elimination still happens in a spreadsheet, the same as with Google Forms.\u003C\u002Fp>\n\n\u003Cdiv style=\"background:linear-gradient(135deg,#7f56d9 0%,#6941c6 100%);padding:32px 28px;margin:36px 0;border-radius:12px;color:#ffffff;font-family:inherit;text-align:center;\">\n\u003Cp style=\"margin:0 0 12px 0;font-size:18px;font-weight:700;color:#ffffff;font-family:inherit;\">Run the vote with a ranking question\u003C\u002Fp>\n\u003Cp style=\"margin:0 0 20px 0;font-size:14px;line-height:1.55;color:#f4ebff;font-family:inherit;\">Voters put the candidates in order, each position used once. Keep it anonymous and cap the responses. Close it on a date. Voters never need to sign in. Free plan with unlimited forms and responses.\u003C\u002Fp>\n\u003Ca href=\"https:\u002F\u002Fapp.formester.com\u002Fusers\u002Fsign_up\" style=\"display:inline-block;padding:12px 24px;background:#ffffff;color:#6941c6;text-decoration:none;font-weight:700;border-radius:9999px;font-family:inherit;\">Try Formester free\u003C\u002Fa>\n\u003Cp style=\"margin:12px 0 0 0;font-size:13px;color:#e9d7fe;font-family:inherit;\">Free forever · No credit card · 56,000+ teams\u003C\u002Fp>\n\u003C\u002Fdiv>\n\n\u003Ch2>Related reading\u003C\u002Fh2>\n\n\u003Cul>\n\u003Cli>\u003Ca href=\"\u002Fblog\u002Fhow-to-make-a-poll-on-google-forms\u002F\">Make a poll on Google Forms\u003C\u002Fa>, for a plain one-choice vote when ranking is more than you need.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fblog\u002Fhow-to-make-anonymous-google-form-or-survey\u002F\">Make a Google Form anonymous\u003C\u002Fa>, for the email and sign-in settings behind an anonymous ballot.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fblog\u002Fhow-to-link-google-sheets-to-google-forms\u002F\">Link Google Sheets to Google Forms\u003C\u002Fa>, if the response sheet is not showing up.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fblog\u002Fbest-poll-maker\u002F\">Best poll makers\u003C\u002Fa>, for tools with a ranking question built in.\u003C\u002Fli>\n\u003C\u002Ful>\n\n\u003Csection class=\"faq\">\n\u003Ch2>Ranked choice voting in Google Forms FAQ\u003C\u002Fh2>\n\u003Cdetails>\u003Csummary>Does Google Forms have a ranking question?\u003C\u002Fsummary>\u003Cdiv>No. Google Forms has no question type where people drag options into an order. The closest is a multiple choice grid with the candidates as rows and the ranks as columns, with Limit to one response per column turned on so each rank can only be used once.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>Can you do ranked choice voting in Google Forms?\u003C\u002Fsummary>\u003Cdiv>Yes. Collect the rankings with a multiple choice grid and link the responses to Google Sheets. Count the rounds there. Google Forms does not count ranked choice rounds for you, so the counting is a spreadsheet job or a job for a tool such as the RankedVote extension.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>How do I stop voters giving two candidates the same rank?\u003C\u002Fsummary>\u003Cdiv>On the multiple choice grid, open the three-dot menu and turn on Limit to one response per column. Each rank column then accepts one pick. Turn on Require a response in each row as well, so every candidate gets a rank.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>How do I count ranked choice votes in Google Sheets?\u003C\u002Fsummary>\u003Cdiv>Work out the threshold, which is more than half of the ballots. Count each candidate's first-choice votes with COUNTIF. If nobody reaches the threshold, remove the candidate with the fewest votes and move each of their ballots to the highest-ranked candidate still in the race. Repeat until someone passes the threshold.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>What happens if a voter skips a rank?\u003C\u002Fsummary>\u003Cdiv>If the candidates they did rank are all eliminated, their ballot has nowhere to go and drops out of later rounds. This is called an exhausted ballot. Turn on Require a response in each row so every ballot ranks every candidate, or decide before the vote how you will handle exhausted ballots.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>Can a ranked choice vote in Google Forms be anonymous?\u003C\u002Fsummary>\u003Cdiv>Yes. Keep email collection off and leave Limit to 1 response off, because that setting makes voters sign in to Google. Without a sign-in, the same person can submit the ballot more than once, so decide which matters more before you share it.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>How many candidates can a Google Forms ranked ballot have?\u003C\u002Fsummary>\u003Cdiv>There is no hard limit, but a grid with more than five or six candidates becomes hard to read on a phone, because every candidate adds a row and every rank adds a column. Past that, split the vote or use a form builder with a ranking field.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>Is the Google Forms Rating question a ranking question?\u003C\u002Fsummary>\u003Cdiv>No. Rating asks for a score, such as three stars out of five, and two candidates can get the same score. Ranking puts candidates in an order where each position is used once. For ranked choice voting you need an order, so use the grid method.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails>\u003Csummary>Is there a ranked choice voting calculator for Google Forms?\u003C\u002Fsummary>\u003Cdiv>Yes. RankedVote offers a Chrome extension that counts ranked choice rounds on a Google Sheet, and RCV123 has a free web calculator that takes an upload of the Google Forms response sheet. Both expect the grid layout described in this guide.\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003C\u002Fsection>\n","blog\u002Fblog\u002Fhow-to-make-a-google-form-for-rank-choice-voting.md",{"text":142},1789630287173]